Learning and Engagement Lead

Our client is looking for a Learning & Engagement Lead to play a key role in shaping employee experience, culture, learning, and internal communications within a growing, purpose-driven organisation operating in the financial services ecosystem.

This role sits at the heart of people development, engagement, and culture – working closely with leaders and cross‑functional teams to ensure employees are informed, engaged, and equipped to succeed.

Location: London, UK (1-2 days per week onsite)
Salary: £65,000
Department: Human Resources

What You Will Be Doing

Learning & Development

• Own and manage end-to-end L&D activity, including soft skills training, mentoring programmes, and annual mandatory training
• Partner with stakeholders across the business to identify learning needs and capability gaps

Culture, Engagement & Values

• Act as a culture ambassador and change champion, embedding values into everyday ways of working
• Support and participate in culture and values initiatives, including ED&I, volunteering, engagement programmes and speaker events
• Administer and support annual engagement and pulse surveys

Internal Communications

• Own and manage internal communications across channels (including SharePoint and Microsoft Teams)
• Create clear, engaging, and consistent content aligned to organisational goals
• Manage content on intranet and collaboration platforms, ensuring accuracy and relevance

Employee Engagement & Events

• Lead quarterly in-person employee briefings and social events
• Own and run bi‑monthly All Hands calls, including agenda planning, content sourcing and delivery
• Support leaders with messaging, scripts and presentations for internal briefings and town halls

Corporate Social Responsibility

• Support delivery of the CSR strategy, including volunteering, charity partnerships, and ethical and sustainability initiatives

What We Are Looking For

Experience & Knowledge

• Proven experience in HR, Learning & Development, Engagement and/or Internal Communications
• Strong understanding of modern L&D, culture and engagement best practice
• Experience delivering engagement initiatives through multiple communication channels
• Confident presenter with experience facilitating sessions, writing scripts and delivering briefings
• Hands‑on experience with SharePoint, intranets and digital workplace tools
• Experience supporting ED&I, volunteering and CSR initiatives
• L&D or Internal Communications qualification (CIPD desirable)

Skills

• Excellent written and verbal communication skills
• Strong facilitation and presentation capability
• Creative storyteller with a strategic, results‑focused mindset
• Highly organised, able to manage multiple priorities and projects
• Proactive, collaborative and adaptable self‑starter
• Passionate about culture, engagement and employee experience
• Solid Microsoft Office skills (Word, PowerPoint, Excel) and SharePoint (intermediate)

Working Pattern

• Hybrid role: 1-2 days per week onsite in London

If you are passionate about learning, culture, and engagement – and enjoy working at the intersection of people, communication and purpose – this role offers real impact and visibility.

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