Debt Collector

Field Debt Recovery Officer – B2B £29,000 basic + £5,000 car allowance + uncapped commission. Realistic OTE £45,000–£55,000+

Permanent | Monday–Friday | Fully Field Based | Scotland Territory

This is NOT a desk-based Credit Control or telephone Collections role. We're looking for an experienced field-based debt recovery professional to manage a territory, visiting business customers face-to-face to resolve outstanding utility debt. You'll spend your working week out on the road, visiting SMEs and speaking directly with business owners and decision-makers.

The Role

• Visit commercial premises across your territory to recover outstanding B2B utility debt
• Speak face-to-face with business owners and decision-makers
• Understand the circumstances behind outstanding balances and find a workable resolution
• Take payments and negotiate structured repayment plans
• Re-engage customers where previous telephone/email contact has failed
• Handle difficult conversations professionally, firmly and fairly
• Manage your own diary, route planning and caseload across the territory
• Work autonomously whilst maintaining accurate case records

What We're Looking For

You MUST have previous face-to-face field experience involving debt recovery, collections or enforcement.

We're particularly interested in people from backgrounds such as:

• Field Debt Recovery / Field Collections
• Utility Debt / Revenue Protection
• Warrant or Visiting Officer roles
• Field-based arrears or payment resolution

You'll also need:

• Experience visiting customers face-to-face to discuss outstanding debt
• Confidence dealing with business/commercial customers
• Experience managing your own geographical territory or field workload
• Strong negotiation and objection-handling skills
• The confidence to walk into a business and initiate a potentially difficult conversation
• Full UK driving licence

Please note

If your experience is solely office-based Credit Control, Accounts Receivable or telephone Collections, this role won't be the right fit.

This is a genuinely field-based role requiring you to travel throughout your territory every day and recover debt through face-to-face conversations with business customers.

Package

• Defined geographical territory
• Full training and ongoing development

If you're already working in field collections, debt recovery, enforcement, revenue protection or warrants and want a role focused on resolution rather than heavy-handed enforcement, we'd like to hear from you.

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