Cluster Revenue Manager

Cluster Revenue Manager – Resorts

BGAM Hospitality

Location: Remote / Hybrid (UK portfolio travel as required)

We are seeking a highly commercial and analyticalCluster Revenue Manager – Resortsto lead revenue strategy across a portfolio of multi-dimensional resort hotels.

This is not a rooms-only role.

You will be responsible for driving total revenue performance across:

• Rooms (occupancy, ADR, RevPAR)
• Golf (green fees, memberships, societies)
• Leisure & Spa
• Food & Beverage
• Meetings & Events

Working closely with General Managers and the Group Director of Revenue, you will implement dynamic, data-led strategies that maximise profit, market share, and asset value.

Key Responsibilities

Total Revenue Strategy

• Develop and execute integrated revenue strategies across multiple resort properties
• Drive performance across all revenue streams, not just rooms
• Align pricing and commercial strategy with demand patterns, seasonality, and local market conditions

Pricing, Distribution & Inventory

• Manage daily rate strategy and inventory controls across all channels
• Optimise channel mix with clear focus on:
• Direct bookings and value-add strategies
• Controlled OTA contribution
• Corporate, leisure, and group segments
• Ensure rate parity and distribution efficiency across all platforms

Resort-Specific Revenue Optimisation

• Support pricing strategies for:
• Golf memberships and society business
• Spa and leisure utilisation
• Meetings, events, and function space
• Identify opportunities to package and upsell across departments to drive total spend per guest

Forecasting & Reporting

• Produce accurate weekly and monthly forecasts, budgets, and pace analysis
• Lead revenue meetings with clear, actionable insights
• Track and drive performance against key metrics:
• RevPAR, ADR, Occupancy
• TRevPAR and total revenue flow-through
• Provide clear recommendations to improve performance, not just report on it

Collaboration & Leadership

• Work closely with Sales, Marketing, and Operations teams to ensure alignment
• Support General Managers in understanding and executing revenue strategy
• Act as the commercial lead across the portfolio, challenging assumptions and driving accountability

Systems & Data Integrity

• Ensure accuracy and optimisation of all revenue systems (RMS, PMS, CRS, channel managers)
• Maintain clean, reliable data to support decision-making
• Continuously review and improve processes and reporting

What We’re Looking For

• Proven experience in hotel revenue management, ideally across multiple properties
• Strong understanding of resort or full-service hotel operations
• Demonstrable track record of improving RevPAR, ADR, and total revenue performance
• Highly analytical with the ability to turn data into clear, commercial action
• Experience with revenue systems, Excel, and distribution platforms
• Strong stakeholder management skills with the confidence to challenge and influence

Desirable

• Experience with golf, spa, or membership-based revenue streams
• Experience working with major brands (e.g. Marriott International, IHG Hotels & Resorts, Accor)
• Familiarity with branded systems and reporting tools
• Experience in a cluster or regional role

What You’ll Bring

• A commercial mindset first, analytical second
• The ability to manage complexity across multiple revenue streams
• Confidence to challenge underperformance and drive change
• Strong attention to detail with a focus on execution
• Pace, ownership, and accountability

What We Offer

• Competitive salary
• Opportunity to shape revenue strategy across a growing resort portfolio
• Exposure to complex, high-value assets
• Career progression within a fast-growing hotel management company
• Supportive but performance-driven environment

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