ICT Digital Delivery Manager

ICT Digital Delivery Manager

Location: Exeter, Winfrith, Dorset

Salary: Starts at £64,650 rising by yearly increments to a maximum of £72,972 per annum

Vacancy Type: Permanent, Full Time

Closing Date: 15th of October 2026

The Alliance ICT Department delivers vital technology services to Devon & Cornwall Police and Dorset Police, supporting over 10,000 officers and staff.

We're looking for an experienced ICT Infrastructure & Digital Delivery Manager to lead the design, delivery, and performance of the core infrastructure platforms that underpin policing operations.

This is a senior leadership role with responsibility for ensuring our infrastructure is secure, resilient, high-performing, and ready for future digital demands.

What you'll be responsible for

You will lead multidisciplinary teams and suppliers across key infrastructure domains:

• Hosting & Cloud Platforms


• Data centres, hybrid cloud environments, storage, backup, and resilience


• Networks & Connectivity


• LAN/WAN, remote access, telephony, and mission-critical connectivity


• Communications


• Airwave services and transition to the Emergency Services Network (ESN)


• Cyber & Technical Security


• Infrastructure security, vulnerability management, and remediation

You will:

• Own infrastructure service performance, availability, and continuous improvement


• Lead supplier and partner relationships, including strategic partners such as BT


• Manage contracts, SLAs, and commercial performance


• Drive modernisation of infrastructure across hybrid and cloud environments


• Collaborate with Digital, Innovation, and operational stakeholders

What we're looking for

You are a proven infrastructure leader who combines technical depth with strategic leadership.

You will bring:

• Extensive experience managing enterprise-scale IT infrastructure environments


• Strong knowledge of cloud, networks, hosting, and security domains


• Experience managing suppliers, contracts, and outsourced services


• A track record of delivering resilient, high-availability services


• Excellent stakeholder engagement and influencing skills


• The ability to lead teams through change and transformation

Why join us?

• Make a direct impact on public safety and frontline policing


• Lead complex, large-scale infrastructure supporting critical services


• Work in a collaborative, multi-force environment


• Be part of a team driving digital and infrastructure transformation

What you get if you join us:

If you work for us, you will get access to:

• A competitive salary with yearly increments.


• 25 days a year leave entitlement, with an increase to 30 days after 5 years continuous employment, plus bank holidays (pro-rata for part time workers).


• Access to heavily subsidised gym membership that will provide you access to police site gyms throughout the counties.


• Access to the Blue Light Card Scheme for discounts and services (requires a one off payment of £5).


• Company sick pay.


• Competitive local government pension scheme.


• Job related equipment, as required.


• Free onsite parking at many police sites throughout the counties.


• Access to Group insurance scheme (via salary sacrifice scheme).


• Support networks, free Employees Assistance Programme, Occupational Health and wellbeing services.


• Development and training opportunities.


• Supportive and flexible training plan, including regular check-ins throughout your initial period of joining us to ensure you are up to speed with the role and getting the support you need.


• Flexitime, with the ability to undertake your hours flexibly and in line with business need.


• Hybrid working, with the ability to work remotely at times throughout the working week (once signed off the training plan).

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