Accreditation Operations Manager

Location: Wembley Stadium, London (with travel across the UK & Ireland)

Contract: Fixed-term | February 2027 – Summer 2028

About UK & Ireland 2028 Limited

UK & Ireland 2028 Limited is the local organising committee responsible for delivering UEFA EURO 2028 across the UK & Ireland. We work on behalf of the five Football Associations and in partnership with governments, host cities, stadiums and delivery partners to plan and deliver the tournament safely, inclusively and to world-class standards.

About UEFA EURO 2028

UEFA EURO is one of the world’s largest sporting events. In 2028, it will be hosted across multiple cities in the UK & Ireland, requiring large-scale coordination across transport, infrastructure, stadiums and public services. UEFA owns the tournament and sets requirements; UK & Ireland 2028 Limited is responsible for delivering it locally.

The Role

This role supports the successful delivery of the UK&I 2028 Tournament by ensuring the effective planning, coordination, and execution of accreditation operations. The role contributes through a collaborative, service-oriented, and detail-focused approach, while consistently demonstrating our organisational values: Embrace the Opportunity, Achieve Excellence, and Thrive Together.

What you’ll be doing

• Lead the planning, coordination, and delivery of accreditation operations across all venues, ensuring services are delivered consistently, meet operational requirements and in line with agreed timelines.
• Lead the implementation and management of background screening according to the agreed parameters and service levels with the local authorities.
• Build, engage and support the Accreditation Operations team, starting with the hiring of the two direct reports in 2027 and then the venue-based team in 2028. Ensuring they perform at their best in a high‑pressure delivery environment.
• Manage and support the Accreditation Operations team, setting clear objectives, providing guidance, resolving operational challenges and fostering a high‑performing and inclusive team culture.
• Build and maintain strong relationships with internal teams, venue stakeholders, security partners, and external suppliers to support effective programme delivery.
• Track operational performance, identify opportunities for process improvement, and implement solutions to enhance efficiency, compliance, and stakeholder experience.
• Adapt to changing organisational and event needs, taking on additional responsibilities as required to support the successful delivery of the accreditation programme.
• Prioritise and coordinate day‑to‑day activities across accreditation and background screening operations to ensure all deliverables are completed to a high professional standard.

What we’re looking for

Essential experience and skills:

• Exposure to working in Accreditation; experience leading operational functions, programmes, or workstreams within large‑scale events, security, public sector, or similarly complex environments.
• Experience managing and developing teams to deliver high‑quality operational outcomes.
• Knowledge of accreditation, credentialing or related operational processes.
• Experience building and maintaining effective relationships with a broad range of internal and external stakeholders.
• Understanding of data protection, confidentiality, compliance, and information security requirements.
• Proficiency in Microsoft Office applications, particularly Excel, Word, PowerPoint, and Outlook.
• Ability to analyse data, produce reports, and use insights to support decision‑making.
• Experience using operational database systems.

Please see the attached role profile on our careers site for full details.

How you’ll succeed

• Adaptable – leads in complex environments.
• Catalyst – enables and motivates others.
• Critical Thinker – makes sound decisions.
• Inclusion – creates inclusive team environments.
• Performance Focus – drives results and standards.
• Positive Impact – shows resilience and solutions focus.
• Pride – sets and upholds standards.
• Relationship Manager – builds trusted partnerships.

These strengths may be assessed during application, assessment and interview.

Why apply?

We offer a competitive salary and benefits (including 25 days holiday, pension and private medical insurance), alongside the opportunity to be part of a landmark international sporting event.

Location & Working Pattern

Based at Wembley Stadium, with travel across the UK & Ireland as required.

• 2027: 3–4 days/week onsite

Application Process

Our process is designed to be clear and fair:

• Application & Online Assessment.
• Interview(s) – typically first stage via MS Teams and final stage in Wembley Stadium.
• Offer.

We aim to keep candidates informed throughout.

Everyone is welcome

We’re hiring for excellence through inclusion

We’re building a skilled, values‑led workforce that reflects the diversity of the UK and Ireland. We encourage applications from all backgrounds and don’t expect a traditional career path.

We’re happy to make reasonable adjustments—please contact .

All roles are subject to appropriate DBS checks.

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