Service Advisor
Confidential • Coventry, ENG, GB
4 days ago
Job type
- Full-time
Job description
We are currently seeking a highly skilled Service Advisor to join our client's well-established independent dealership in Warwick. This is an excellent opportunity for an experienced professional to contribute to a reputable business renowned for delivering exceptional customer service and fostering a supportive working environment.
Benefits of a Service Advisor
- Starting salary of £30,000+ depending on experience
- Monday to Thursday working hours from 8:00am to 5:30pm
- Friday hours from 8:00am to 3:30pm
- No weekend working required
- Subsidised gym membership at onsite facilities
- Uniform provided
- Opportunity to work within a growing, supportive independent dealership
- Professional development opportunities
- Contributory occupational pension scheme
Duties of a Service Advisor
- Booking customers in for servicing, MOTs, warranty work, and general repairs
- Preparing job cards and managing the daily workshop workload efficiently
- Greeting customers in a professional and friendly manner
- Providing regular updates to customers throughout repair processes
- Reviewing vehicle health checks with technicians and discussing advisory work with customers
- Ordering parts and ensuring availability for scheduled work
- Preparing invoices and conducting vehicle pre-collection checks
- Managing courtesy cars and vehicle movements
- Handling customer queries professionally and resolving issues promptly
- Collaborating closely with technicians, Parts, MOT, and Sales departments to optimise workshop productivity
Requirements of a Service Advisor
- Previous experience as a Service Advisor or in an Aftersales role within the automotive industry
- Excellent communication and organisational skills
- Strong attention to detail and ability to manage a busy workload effectively
- Genuine interest in cars and the automotive sector
- Professional, customer-focused attitude
- Ability to work well as part of a team and independently
If you meet the above criteria and are looking to progress your career as a Service Advisor in Warwick, we invite you to apply for this exciting opportunity.
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