Pensions Delivery Specialist FTC

Better places, thriving communities.

Location: Bristol (Remote Working)

Shift: 37.5 Hours Per Week, Monday and Friday

Contract: 12 Month Fixed Term Contract

At Mitie, our people are our greatest strength, and our promise is to create a place to work where you can thrive and be your best every day. We're looking for a Pensions Delivery Specialist to support the effective delivery of pension administration activity, ensuring colleagues receive an accurate, efficient and professional service.

You’ll play a key role in supporting the day-to-day management of pension processes, working closely with internal teams, external providers and key stakeholders to ensure pension-related activity is completed accurately, compliantly and to agreed timescales.

Role Responsibilities

• Support the delivery of pension administration processes, ensuring all activity is completed accurately focusing on Defined Pension Schemes


• Work closely with internal stakeholders, payroll teams and external pension providers to resolve queries and support effective service delivery


• Maintain accurate pension records and ensure data is handled confidentially and in line with relevant policies and legislation.


• Support the review, reconciliation and processing of pension-related information, identifying and escalating any issues where required.


• Provide clear and professional guidance to colleagues and stakeholders on pension-related queries, processes and requirements.

Required Qualifications

• Previous experience working within pensions administration, payroll, HR operations or a similar colleague services environment.


• Strong attention to detail, with the ability to work accurately when handling sensitive data and numerical information.


• Good working knowledge of Microsoft Office, particularly Excel, with the ability to manage data effectively.


• Knowledge of Defined Pension Schemes

What We're Looking For

• A confident communicator who can build strong working relationships with internal teams, external providers and colleagues across the business


• Someone highly organised, with the ability to manage multiple priorities and meet deadlines in a fast-paced environment.


• A proactive and solutions-focused approach, with the confidence to identify issues and support continuous improvement.


• An understanding of pension processes, auto-enrolment or payroll-related activity would be beneficial.


• A professional and confidential approach when handling colleague information and pension-related matters.

What's In It For You?

• The opportunity to develop your pensions and colleague services experience within a large, complex organisation.


• A supportive working environment where you'll collaborate with knowledgeable teams and key stakeholders.


• The chance to contribute to important colleague processes that directly support our people across the business.

There's a place for you at Mitie, join us today!

We have a virtual GP on hand for you and members of your household. So you can get expert advice by video or phone without having to leave your home. We offer financial wellbeing assistance through our Salary Finance scheme. For example, you could access 50% of your earned pay before payday for a small fee. Salary Finance also offers competitive loans. When you join us, we’ll give you a link to our flexible lifestyle benefits platform, Choices. You might choose to purchase up to five extra days’ holiday each year. You might buy critical illness insurance, seek dental treatment or buy technology products at an affordable cost. There are many choices! We give you access to high street discounts from thousands of well-known retailers, gyms and more through our MiDeals platform. And we have a cycle-to-work scheme. Life cover of up to four times your salary is available. We also offer enhanced pension contributions, a save-as-you-earn scheme, and a Mitie Matching Share Plan (you could even be awarded free shares in Mitie). We award our employees with Mitie Stars as recognition for their hard work. There are cash prizes up for grabs each month and at the end of the year there’s a chance to scoop a top prize of £10,000! Our success is a direct result of the experience and quality of our people. Progressing your career is therefore a top priority for us. We offer a diverse variety of training and development avenues via a wide selection of learning resources to suit you.

We are committed to ensuring our recruitment process is inclusive and accessible to all. If you have a disability or long-term condition (for example dyslexia, anxiety, autism, a mobility condition or hearing loss) and need us to make any reasonable adjustments, changes or do anything differently during the recruitment process, please let us know by emailing Chloe Smailes at .

Since 1987, Mitie’s 84,000 employees have been maintaining companies globally. We are the UK’s leading facilities management and professional services company, and our clients range from household names in banking, critical government sites as well as hospitals and schools.

Join our Mitie Team.

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