Administrator

Customer Service Administrator

Location: Cowley, Uxbridge

Salary: £12.71 per hour

Hours: Monday to Friday, 9:00am to 5:00pm

Contract: Temporary to Permanent

Start Date: ASAP

About the Role

Our client, a well-established construction company based in Cowley, Uxbridge, is seeking a Customer Service Administrator to join their busy team. This is an excellent opportunity for a customer-focused individual with strong administrative skills looking for a long-term opportunity with the potential to secure a permanent position.

Key Responsibilities

• Responding to customer enquiries via telephone and email


• Handling and resolving customer complaints professionally and efficiently


• Scheduling engineers and coordinating appointments


• Liaising with internal teams to ensure work is completed on time


• Updating customer records and maintaining accurate system information


• Managing administrative tasks and supporting the wider team


• Providing excellent customer service at all times

Skills and Experience

• Previous customer service and administration experience


• Excellent communication skills, both written and verbal


• Strong organisational and time management skills


• Ability to prioritise workload and work in a fast-paced environment


• Good IT skills, including Microsoft Office


• Experience within construction, maintenance, housing, or engineering environments would be advantageous but not essential

Benefits

• Monday to Friday working hours


• Opportunity to join a reputable construction company


• Temp-to-perm opportunity


• Supportive and friendly working environment


• Immediate start available

The Adecco Group UK & Ireland is an Equal Opportunities Employer.

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