National Account Manager

NAM/National Account Manager - Personal Care/FMCG/Beauty/Consumer Health - MCR

A global and fast-growing Personal Care/Consumer Health company (30%+ growth YoY) with a portfolio of highly-recognised brands sold across major UK retailers, pharmacies and digital channels are looking for a National Account Manager/NAM to join the Manchester team.

Following continued investment and significant growth within the UK market, the business is looking to appoint an ambitious NAM to help drive the next phase of commercial expansion across an exciting portfolio of consumer health brands.

This is an excellent opportunity for a commercially-minded NAM looking for greater ownership and autonomy within a collaborative, entrepreneurial business. You'll inherit an established portfolio of key retail accounts (Superdrug, Boots, Pharmacies & wider Retailers) whilst playing an important role in supporting new product launches, expanding distribution and delivering long-term customer growth.

The Opportunity:

Reporting directly to the UK General Manager, you'll be responsible for managing and developing strategic retail partnerships across a portfolio of national accounts.

Working closely with an energetic team of Marketing, Supply Chain and wider commercial experts, as well as medical/trained health professionals accessible 24/7, who you'll help deliver ambitious growth plans whilst identifying new commercial opportunities across existing and emerging product categories.

Alongside managing established UK customers, you'll also have exposure to international business activity and future brand launches as the organisation continues to expand.

Key Responsibilities:

• Manage and develop a portfolio of established national retail accounts.
• Build strong, long-term relationships with key customer stakeholders.
• Develop and execute Joint Business Plans that deliver sustainable commercial growth.
• Identify opportunities to increase sales, distribution and market share.
• Work cross-functionally with Marketing, Supply Chain and Finance to deliver outstanding customer execution.
• Support new product launches, promotional activity and category development.
• Analyse customer performance and market trends to identify future opportunities.
• Deliver accurate sales forecasting, reporting and commercial analysis.
• Represent the business at customer meetings, industry events and trade exhibitions.
• Contribute to the continued growth of both UK retail and international commercial partnerships.

What We're Looking For:

We're looking for someone who's commercially driven, highly collaborative and passionate about developing long-term customer relationships.

This isn't a purely new business or 'hunter-style' sales role (though beneficial in skillset). Instead, we're looking for someone who enjoys managing strategic accounts, building trusted partnerships and working collaboratively to deliver sustainable growth.

Experience within Health & Personal Care, Beauty, Consumer Healthcare or FMCG would be advantageous, although we're equally interested in candidates from adjacent consumer sectors with strong retail account management experience.

You'll likely have experience in:

• National Account Management with retailer experience such as Boots/Superdrug and/or Grocery (Sainsburys, Tesco, Morrisons, Asda)
• Worked at large multinationals/Blue-Chips or trained in a global organisation
• Joint Business Planning
• Retail Account Management
• Customer Relationship Management
• Commercial Negotiation
• Category & Promotional Planning
• Cross-functional Stakeholder Management
• FMCG, Health, Beauty, Personal Care or Consumer Goods

The Ideal Person:

You’ll be someone who:

• Builds trusted relationships with customers and colleagues alike.
• Thinks commercially whilst maintaining a collaborative approach.
• Enjoys working within a growing entrepreneurial business.
• Is proactive, organised and comfortable managing multiple priorities.
• Has a genuine passion for consumer health brands & science/personal care/beauty.
• Wants to make a visible impact rather than simply manage an account base.
• Enjoys taking ownership whilst working as part of a close-knit team.

Why Join?

You'll be joining a business with ambitious growth plans, continued investment and a genuinely collaborative culture.

Current initiatives include:

• Exciting new product launches.
• Growth across multiple consumer categories.
• Increased investment in brand and commercial capabilities.
• International expansion opportunities.
• Long-term development within a growing business.

You'll work closely with an experienced leadership team whilst enjoying genuine autonomy, visibility and the opportunity to make a significant commercial impact.

Package:

• Up to £65k base salary DOE + Annual Bonuses
• 30 Days Holiday + Bank Holidays
• Hybrid Working (4 days office / 1 day home) in MCR

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