E-commerce Merchandise Lead

E-commerce Merchandise Lead

Location: Milton Keynes (Office Based)

Are you a creative visionary with a knack for eCommerce? Our client is seeking an experienced E-commerce Merchandise Lead to join their dynamic team. This is an exciting role for someone passionate about driving the visual and creative presence of a brand across major eCommerce platforms like Amazon, TikTok Shop, and SHEIN. If you thrive in a fast-paced environment and have a strong commercial insight, this role could be your next career move.

Key Duties and Responsibilities

• Own all creative output across Amazon, TikTok Shop, and SHEIN, ensuring content meets platform requirements and eCommerce best practices.
• Oversee the creation of product imagery, A+ Content, videos, infographics, lifestyle imagery, and campaign assets, optimising for customer engagement and conversion.
• Lead the use of AI-powered creative tools to create, enhance, and optimise product images, videos, and marketplace assets in line with Amazon creative guidelines and marketplace best practices.
• Conduct competitive merchandise analysis to identify market trends, creative best practices, and commercial opportunities.
• Advise the business, eCommerce, and marketing teams on merchandise strategy, product presentation, content priorities, and marketplace optimisation opportunities.
• Lead and manage a creative team including Senior Graphic Designers, Graphic Designer Trainees, a Photographer, a Stylist, and offshore designers.
• Plan and allocate team resources, prioritise workloads, and manage creative capacity to deliver projects on time and to a high standard.

Skills and Experience

• Proven experience in eCommerce creative, with strong Amazon marketplace expertise.
• Strong understanding of Amazon creative requirements, A+ Content, image compliance standards, and marketplace optimisation techniques.
• Hands-on experience using AI tools to generate and optimise images, videos, and eCommerce content.
• Experience managing and mentoring creative teams.
• Strong commercial awareness, analytical skills, and ability to advise on merchandise strategy.
• Excellent organisational and planning skills; thrives in a fast-paced environment.

Company Benefits

• Casual dress
• On-site parking
• Employee Assistance Programme
• Bright Exchange
• Regular social events including summer & end of year parties
• Spontaneous employee well-being treats
• A day off for your birthday
• Vouchers at Christmas to shop with the company
• Staff Purchases
• NEST Pension
• Private medical insurance with Vitality health with various benefits including discounts on a gym membership

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