Admin Officer – Inclusive Vocational & Technical College in Birmingham

Job Title: Admin Officer Location: Birmingham, West Midlands Contract Type: Full-time, Permanent Start Date: ASAP Salary: Competitive (Dependent on Experience) Role Overview The college is a modern, vibrant vocational and technical learning institute located in central Birmingham. Dedicated to equipping students with practical skills, industry qualifications, and academic foundations, the college provides an energetic, professional environment that bridges education and career pathways. Campus facilities feature modern administrative reception suites, specialized vocational workshops, digital media labs, and collaborative student hubs. Staff work within a fast-paced, multi-disciplinary administrative support team, supported by a progressive leadership team that values operational efficiency, staff development, and a welcoming organizational culture. In this full-time role, you will provide comprehensive administrative and secretarial support across daily college operations, acting as a central point of contact for staff, students, parents, and external visitors. Candidate Requirements Experience: Previous administrative or secretarial experience, preferably within a secondary school, FE college, or educational setting. Technical Proficiency: Strong proficiency in Microsoft Office Suite (Word, Excel, Outlook) and experience using educational databases or Management Information Systems (e.g., SIMS, Arbor, or ProSolution). Communication: Exceptional verbal and written communication skills with a customer-focused approach to handling enquiries in person, over the phone, and via email. Organization: High attention to detail, strong time-management capabilities, and the ability to prioritize tasks effectively in a busy office environment. Key Responsibilities Manage front-of-house reception duties, welcoming visitors, managing sign-in protocols, and answering telephone enquiries professionally. Maintain accurate student records, input data onto the college database, and assist with attendance, admissions, and student documentation. Provide administrative assistance to senior staff and departmental heads, including filing, archiving, minuting meetings, and drafting correspondence. Assist in organizing college events, parent evenings, enrolment days, and visitor schedules. School Highlights Centrally located campus with modern facilities and convenient public transport links. Friendly, highly supportive operational team with structured onboarding and peer mentoring. Access to continuous professional development and training opportunities in educational administration. To Apply To be considered for this Admin Officer position in Birmingham, please submit your updated CV as soon as possible.