HR/Office Manager

Salary: £30,000–£32,000 per annum | Full-Time Siamo are working with a well known, local to Somerset client and assisting with hiring an experienced HR/Office Manager to work in there busy onsite office. This is an excellent opportunity for someone who enjoys leading a team, improving business processes, and ensuring that day-to-day operations run efficiently. You will play a central role in supporting the sales team and working closely with Production, Warehousing, and Finance to deliver an outstanding customer experience. Working hours are Monday to Friday 9am - 5pm. Key Responsibilities: * Oversee the day-to-day running of the sales office, ensuring productivity, efficiency, and consistent service standards. * Support, mentor, and supervise office staff, encouraging a positive and productive working environment. * Take ownership of the complete order-to-invoice process, identifying opportunities to improve accuracy, efficiency, and turnaround times. * Ensure office processes are completed accurately, consistently, and in line with company expectations. * Work closely with Sales, Production, Warehousing, and Finance to ensure customer orders are processed accurately and delivered within agreed timescales. * Maintain professional communication standards across telephone, email, and other business interactions. * Review existing procedures, implement improvements, and support the business through operational changes. * Coordinate staff training relating to new systems, software, and updated business procedures. Experience: * Previous office management experience. * Experience with Sage 50 or Sage 200 * Knowledge of recruitment, employee development, and general HR processes. * Strong leadership and decision-making skills. * Excellent time management and the ability to manage competing priorities. * A proactive approach to identifying and implementing improvements. * Demonstrable experience supervising or managing a team. * Experience supporting change management and operational development. * Excellent written and verbal communication skills. * A professional and confident telephone manner. Please apply via this job advert or contact Verryan at Siamo Group. JBRP1_UKTJ