Customer Service Apprentice
- Permanent, Full-time
Job Description
Job Title: Customer Service Apprentice
\n
Apprenticeship: Level 3 Customer Service
Location: Albourne
Salary: £18,000 per annum
Hours: Full-time, Monday to Friday, 8:45am - 5:30pm
\n
\n
A fantastic opportunity to join a growing and ambitious business as a Customer Service Apprentice. You'll gain hands-on experience across customer service, administration and operations while working towards a recognised Level 3 qualification.
\n
\n
Benefits
\n
- \n
- Level 3 Customer Service qualification \n
- Dedicated training and mentoring \n
- Real responsibilities from day one \n
- Career progression opportunities \n
\n
\n
Requirements
\n
- \n
- Strong written and verbal communication skills \n
- Good organisation and attention to detail \n
- Confident using Microsoft Office \n
- Positive, proactive and motivated attitude \n
- Able to work independently and as part of a team \n
- Previous customer service, administration or office experience would be advantageous \n
- GCSE English and Maths at Grade 4/C or above, or equivalent \n
\n
\n
Responsibilities
\n
- \n
- Respond to customer enquiries by phone, email and online \n
- Provide excellent customer service and support \n
- Assist with data entry, filing, scheduling and general administration \n
- Liaise with customers, colleagues and internal teams \n
- Help identify ways to improve processes and efficiency \n
- Support wider operational tasks across the business \n
\n
\n
Apprenticeship Information
\n
You will complete a Level 3 Customer Service Apprenticeship, combining practical workplace experience with structured training and development.
\n
\n
Prospects
\n
There may be an opportunity to progress into a permanent role following successful completion of the apprenticeship.
\n
\n
APPLY HERE or for further information please contact Jamie Watson at Next Step Apprenticeships on 01273 063769.