Talent.com
Grantley Hall
RESERVATIONS CONSULTANT - HarrogateGrantley Hall • Harrogate, North Yorkshire, United Kingdom
RESERVATIONS CONSULTANT - Harrogate

RESERVATIONS CONSULTANT - Harrogate

Grantley Hall • Harrogate, North Yorkshire, United Kingdom
1 day ago
Job type
  • Full-time
Job description

RESERVATIONS CONSULTANT - Harrogate

Nestled in the North Yorkshire countryside, Grantley Hall is a five-star, 17th-century property offering a blend of stately grandeur and contemporary luxury. A leader in luxury hospitality, it was the first UK hotel to achieve Hospitality Assured World Class Status and also received a Two MICHELIN Key Distinction in 2024. As a member of The Leading Hotels of the World and PoB Hotels, it features 47 opulent rooms and suites, five restaurants, three bars, an award-winning spa and a cutting-edge gym, making Grantley Hall a truly distinctive luxury experience. The hotel is also a member of Forbes Travel Guide which recognises a commitment to service excellence across the globe.


Key Responsibilities


    Handle new and existing incoming room, restaurant, and spa booking enquiries, ensuring each call is answered promptly and professionallyHave a good understanding of Grantley Hall and what we offer to guests in terms of a key selling pointsCoordinate guest stays, offering additional services and packages, noting guest requests and building profile preferencesProvide a consistently excellent level of guest service in accordance to Grantley Hall values, ensuring that all guests receive an outstanding experience when booking their stay and occasion at the hotelDemonstrate strong sales skills with the ability to convert enquiries into sales whilst upselling additional facilities and items

Key Skills, Qualities & Experience

    Hands on approach to work, always being productive and looking to improvePassionate about hospitalityDetail orientated and drives standardsPossess a positive attitude and a desire to learnAbility to meet deadlines and work under pressureFriendly, courteous and helpful with excellent communication skillsMotivated to go the extra mile for guests and colleaguesUse of own initiative with willingness to go above and beyond in supporting the wider Grantley Hall team


Benefits

Grantley Hall offers a wide range of benefits and opportunities for all employees:

    A monthly service charge - typically 3,400 annually31 days holiday increasing to 33 days with length of serviceAccess to earnings before payday (Stream)Holiday Buy/Sell SchemeFree parkingComplimentary meals when on dutyDiscounted modern and spacious live-in accommodationCelebrating success! Company parties, winter award ceremonies and team events and incentives through the year. We also celebrate training achievements, birthdays, babies, marriages and so much more...Team appreciation and wellbeing activities - Team member of the month awards, BBQ's, ice cream van, team massages, competitions & prizes, seasonal gifts, flu jabsGrantley Hall discounts - 50% off food and 20% off beverage, 100 B&B for employees ( 150 B&B for friends and family), 20% off spa and gift shop productsAccess to hundreds of exclusive employee benefits, rewards and discounts targeted specifically at the hospitality sector. We support our employees do more with their money and help their wellbeing be providing access to a wide range of stand out well being support.Discounted hotel stays with Pride of Britain hotelsComplimentary bespoke uniform and annual shoe allowanceFree sight tests for those eligibleOnsite Team Gym with professional inductionRefer a Friend Scheme where you can earn up to 100024/7 Employee Assistance Support line and online portal supporting 'mind, money, move, munch'Grantley Academy to support your developmentAnnual paid volunteering days
Create a job alert for this search

RESERVATIONS CONSULTANT - Harrogate • Harrogate, North Yorkshire, United Kingdom

Similar jobs

Residential Conveyancer – Self-Employed Consultant

FDR LawWakefield, England, GB
Full-time

FDR Law Wakefield, England, United Kingdom.This range is provided by FDR Law.Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.Fully Remote | Flex... Show more

 • Promoted

Pre-Sales Technical Consultant - Harrogate - New Role

RedRock ResourcingHarrogate, England, GB
Full-time

Pre-Sales Technical Consultant - Harrogate - New Role A prominent organisation - recognised as a market-leader within the MSP sector - requires a Pre-Sales Technical Consultant to join its growing ... Show more

 • Promoted

Service Sales Consultant

Chubb Fire & SecurityWest Yorkshire, England, GB
Full-time

Service Sales Consultant – West Yorkshire.Are you ready to join a company that truly puts people first? We’re looking for a dynamic Sales Consultant to sell our full portfolio of fire detection, pr... Show more

 • Promoted

Senior Heritage Consultant - Leeds, Manchester or Newcastle

WSPLeeds, England, GB
Full-time

What if you could do the kind of work the world needs?.At WSP, you can access our global scale, contribute to landmark projects and connect with the brightest minds in your field to do the best wor... Show more

 • Promoted

Pensions Consultant - Operational Solutions (Manager)

IsioLeeds, England, GB
Full-time

OverviewPensions Consultant - Operational Solutions (Manager) role at Isio.Isio is recruiting for a Pensions Consultant to join the Pensions Operational Solutions Team as a Manager, working with so... Show more

 • Promoted

Cloud Solutions Architect - Pre-Sales (Harrogate)

RedRock ResourcingHarrogate, England, GB
Full-time

A leading technological organization in Harrogate seeks an experienced Pre-Sales Technical Consultant.The successful candidate will act as the solution authority in the sales process, supporting sa... Show more

 • Promoted

Driver Education Instructor - No Experience Needed (No experience required)

My Four WheelsSwinton, North Yorkshire, UK
Full-time +1

Become a Driving Instructor – Nationwide | Earn Up to £50,000+ with My Four Wheels Looking for a new career with flexibility, independence and great earning potential? My Four Wheels is a 5-star r... Show more

 • Promoted

Night Care Assistant - Flexible Hours, Great Pay, Harrogate

Carefound Home CareHarrogate, England, GB
Full-time +1

Carefound Home Care is hiring a Professional Care Assistant in Harrogate and surrounding areas.We offer sleepovers and waking nights with flexible full-time or part-time contracts up to 30 hours pe... Show more

 • Promoted

Senior Heritage Consultant

BWB Consulting LtdLeeds, England, GB
Full-time

BWB Consulting has an exciting opportunity for a Senior Heritage Consultant with experience of delivering technical heritage advice, a broad range of written assessments and project management, to ... Show more

 • Promoted

Flood Risk Consultant

Waterman AspenLeeds, England, GB
Part-time +1

Salary: Dependent on experience, skills and location.Waterman Aspen welcomes engineers and technical specialists to make their mark by working on some of the biggest infrastructure projects or in d... Show more

 • Promoted

Protection Support Consultant

HuddersfieldHuddersfield, England, GB
Full-time +1

Protection Support Consultant — Omnicore (Omni Protect), Huddersfield.Full Time | Permanent | Remote (with optional hybrid from Huddersfield HQ).Omnicore is part of Fintel Services and home to Omni... Show more

 • Promoted

School Bursar - Harrogate

Marchant RecruitmentHarrogate, England, United Kingdom
Full-time +1

School Bursar | Harrogate, North Yorkshire.Lead operational excellence in one of the North's premier schools.This role combines technical accounting with the leadership of the school’s non-teaching... Show more

Trainee Driving Instructor - Leyburn, North Yorkshire, England

My Four WheelsLeyburn, North Yorkshire, GB
Full-time +1

My Four Wheels are looking to expand our team and are recruiting both part time and full time Driving Instructors though out the UK.Next year there will be a record 700,000 learner drivers hitting ... Show more

 • Promoted

Principal Consultant - Land Referencing

ArdentWest Yorkshire, England, GB
Full-time +1

Principal Consultant - Land Referencing.About Us: Ardent is the UK’s leading provider of land, consent management, and stakeholder engagement services, supporting major infrastructure and regenerat... Show more

 • Promoted

Independent (Cruise) Travel Consultant

The Travel ExpertsRipon, England, United Kingdom
Full-time +1

Are you passionate about travel and looking for a flexible way to earn income on your own terms? We’re expanding and looking for motivated individuals who want to build their own independent travel... Show more

Lead Land Referencing Consultant

ArdentWest Yorkshire, England, GB
Full-time

A leading consulting firm in the UK is seeking a Principal Consultant in Land Referencing to lead and manage land referencing activities for major infrastructure projects.You will liaise with lando... Show more

 • Promoted

Habitats Regulation Lead – UK HRA Strategy & Delivery

WSP in the UK & IrelandLeeds, England, GB
Full-time

WSP in the UK & Ireland is seeking an experienced Habitats Regulation Assessment (HRA) professional to lead and grow our HRA capability.This key leadership role involves providing technical directi... Show more

 • Promoted

Accounts Semi Senior

SI RecruitmentHarrogate, ENG, GB
Full-time +1

Salary: Circa £25,000-28,000 DOE.A well-established and growing independent accountancy practice based in central Harrogate is seeking an Accounts Semi-Senior to join its friendly and supportive te... Show more

 • Promoted

Senior Consultant (Strategy, Funding, Appraisal)

SYSTRA UK & IrelandLeeds, England, GB
Full-time

Around the world, SYSTRA’s specialists plan, design, integrate, test, commission, project manage and deliver mass transit and mobility solutions that are relied on by more than 50 million people ev... Show more

 • Promoted

Contracts Manager – Remediation/Earthworks | The Sirius Group

The Sirius GroupLeeds, England, GB
Full-time

OverviewWe’re recruiting a Contracts Manager to join our remediation contracting business in our Central Region (Yorkshire and the northwest).Based out of our Leeds office, this exciting opportunit... Show more