Grounds Maintenance and Hot Tub Assistant

Grounds Maintenance & Hot Tub Assistant – Keswick Reach

About the Role

We are looking for a hardworking, reliable and enthusiastic Grounds Maintenance & Hot Tub Assistant to join our team at Keswick Reach, one of Darwin Escapes’ beautiful holiday destinations.

This is a fantastic opportunity for someone who enjoys working outdoors, takes pride in maintaining high standards and is passionate about providing guests with a clean, safe and well-presented environment.

In this hands-on role, you will support the day-to-day upkeep of the park grounds and the cleaning, maintenance and servicing of hot tubs across our accommodation. Your work will play an important part in ensuring our guests enjoy a high-quality and memorable stay.

This is a permanent, full-time position working 40 hours per week, with variable working days including weekends and bank holidays.

The role would suit someone who is practical, proactive and dependable, with the ability to work independently while also being a positive member of the wider team.

About Keswick Reach

Keswick Reach offers guests a relaxing and welcoming holiday environment, with quality accommodation, attractive landscaped grounds and premium facilities including private hot tubs.

Maintaining the park to a high standard is essential to delivering the experience our guests expect. Working as part of a supportive team, you will help ensure the grounds, accommodation exteriors and hot tub facilities remain clean, safe and well presented throughout the year.

Key Responsibilities

• Carry out general grounds maintenance, including grass cutting, strimming, planting, pruning and landscaping.
• Clean, maintain and service hot tubs to ensure they meet company quality and safety standards.
• Test and monitor hot tub water quality and maintain correct chemical levels.
• Carry out regular checks of hot tubs, plant equipment, grounds and outdoor areas.
• Ensure grounds, accommodation exteriors and hot tub areas are clean, tidy and well presented.
• Assist with routine maintenance and minor repairs across the park.
• Respond promptly and professionally to maintenance and hot tub-related requests.
• Safely handle, store and use chemicals in accordance with health and safety procedures.
• Support with waste management and the general upkeep of the park.
• Operate grounds maintenance and maintenance equipment safely and responsibly.
• Report faults, damage or potential safety issues to the appropriate team member.
• Work closely with housekeeping, maintenance and other departments to support an excellent overall guest experience.
• Follow all company policies, procedures and health and safety requirements.
• Maintain a consistently high standard of cleanliness, presentation and workmanship across the park.

What We're Looking For

• Previous experience in grounds maintenance, facilities, maintenance or a similar practical role is desirable.
• Experience working with hot tubs, pools or water treatment would be advantageous, although full training can be provided.
• Practical skills and a good understanding of basic maintenance tasks.
• An understanding of health and safety procedures, particularly when working with chemicals, machinery and maintenance equipment.
• The ability to work outdoors in varying weather conditions.
• A proactive, flexible and positive approach to work.
• The ability to work independently and as part of a team.
• Good organisational skills and attention to detail.
• A strong work ethic and reliable approach to attendance and timekeeping.
• Good communication skills and a willingness to support colleagues across the park.
• A commitment to maintaining consistently high standards for our guests.

Why Join Darwin Escapes?

As part of the Darwin Escapes team, you will have access to a range of benefits, including:

• Heavily discounted holidays across Darwin Escapes resorts.
• Discounts when dining or using spa facilities across our resorts.
• Free use of many resort facilities.
• MediCash Health Plan.
• Employee Assistance Programme.
• Training and development opportunities.
• Career progression opportunities.
• Access to employee benefits and discounts.
• Discounted gym memberships.
• Enhanced holiday and sick pay.
• Cycle to Work scheme.
• The opportunity to sell annual leave.

Some benefits are subject to terms and conditions.

Accommodation Available

Staff accommodation may be available for the right candidate, subject to availability. This could be a great option for someone looking to relocate to the area or who does not currently live locally.

About The Role

Additional Information

This is a permanent, full-time role working 40 hours per week and will require flexibility to work variable days, including weekends and bank holidays, in line with business needs.

The role is primarily outdoors and will involve working in varying weather conditions. It will also involve regular physical activity and manual handling, including lifting and carrying equipment and materials and operating grounds maintenance machinery.

The role involves the safe handling, storage and use of chemicals. Full training and appropriate guidance will be provided to ensure all tasks are carried out safely and in accordance with company procedures.

If you are hardworking, practical and take pride in keeping outdoor spaces and guest facilities to a high standard, we would love to hear from you.

Required Criteria

• Willingness to learn

About The Company

A Darwin Escape is all about creating the perfect destination for our guests to relax, explore and make lasting memories. Whether guests are looking to unwind in peaceful countryside surroundings or enjoy a fun-filled break with family and friends, our resorts offer a variety of experiences designed to suit every type of holiday.

Across our resorts, we offer a range of accommodation, from luxury lodges with private hot tubs to spacious caravans and unique stays such as treehouses. Each location has its own character, facilities and atmosphere, but all share the same focus on delivering high standards of hospitality and memorable guest experiences.

Our beautifully maintained resorts feature excellent on-site facilities and welcoming environments where guests can relax, recharge or enjoy adventure and exploration in some of the UK’s most desirable locations.

Behind every great Darwin Escape is a dedicated team. Our colleagues play a vital role in ensuring every guest enjoys their stay, helping to create the friendly atmosphere and outstanding service that our resorts are known for.

Company Culture

At Darwin Escapes we believe our people are at the heart of everything we do. Our teams work together to create welcoming environments and memorable experiences for our guests across our resorts throughout the United Kingdom.

Each of our destinations has its own personality, from luxurious lodge retreats to family-focused resorts and peaceful countryside locations. While every resort is unique, all of our teams share the same commitment to delivering outstanding service and creating great experiences for our guests and holiday home owners.

We are proud to offer a friendly and supportive working environment where colleagues are encouraged to develop their skills and grow their careers. Whether you are starting your first role in hospitality or progressing into management, Darwin Escapes provides opportunities for development, training and career progression across our growing collection of resorts.

Wherever you join us, you will become part of a team that values professionalism, teamwork and pride in delivering exceptional service.

Company Benefits

At Darwin Escapes, we believe in supporting our people. That’s why we offer a range of benefits, training opportunities and perks across our resorts.

Vacation, Paid time off, Paid sick days, Retirement plan and/or pension, Employee development programs, Employee discounts, Gym membership or wellness programs, Free parking, Cycle to work, Referral bonus, Competitive salary, Discount on meals purchased , Discount on spa treatments or products, Free parking or Discounted parking , Employee Assistance Scheme, Progression opportunities, Bereavement leave

Salary

£12.71 per hour