We are recruiting for a Tenancy Support Officer to join a leading housing provider on a temp basis covering a patch across Lancashire/Yorkshire.
This is for a minimum of 2 months, full time, Monday to Friday, and you will need a driving licence, own vehicle and business cover.
As this role is working with vulnerable individuals, a Basic DBS is required.
Your new role
You’ll provide early‑intervention support to customers from pre‑tenancy through to sustainment.
You’ll carry out risk plans, property viewings, face‑to‑face tenancy sign‑ups and regular post‑tenancy visits.
You’ll help customers settle into their home by supporting benefit applications, low‑level debt advice, sourcing furniture, setting up utilities and making referrals.
You’ll act as a key point of contact for internal referrals, assessing needs, producing support plans and working closely with statutory and voluntary agencies. You’ll manage safeguarding referrals, triage concerns, and supportplex cases including hoarding, domestic abuse and mental health.
You’ll also contribute to repairs access, ie collection, H&Spliance and represent the organisation at relevant meetings.
What you'll need to succeed
What you'll get in return
Tenancy Support Officer • Blackburn
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