Internal Sales Administrator / Account Manager

Internal Sales Administrator/Account Manager required for new permanent job opportunity ,Chesterfield
£28000 (dependent on experience)Permanent | Full-time (Monday to Friday, 8:30am – 5:00pm)Early finish Fridays
After probation period 1 day hybrid

Your newpany
A well-established and growing organisation is seeking a driven Internal Sales Administrator to join their Sheffield-based team. This is an excellent opportunity to work within a fast-paced, customer-focused environment, supporting both existing client relationships and widermercial growth.
Your new roleIn this role, you will act as a key point of contact for customers, managing inbound enquiries and proactively identifying opportunities to increase revenue across existing accounts.
Your responsibilities will include:

• Managing iing customer queries via phone and email, processing and confirming orders accurately
• Advising customers on product ranges, availability and lead times
• Identifying opportunities to enhance orders through cross-selling and product rmendations
• Building and developing relationships with existing customers to maximise account potential
• Preparing and following up on quotations, working to convert enquiries into confirmed business
• Monitoring open orders and proactively resolving any issues that may impact delivery timelines
• Maintaining accurate records and ensuring systems are updated with relevant customer information
• Working closely with the external sales team to support wider account development
• Providing feedback on market activity, pricing and customer trends

What you'll need to succeedTo be successful in this role, you will;

• Have previous experience in a sales support, internal sales or customer account role
• Be confident inmunicating with customers and building strong working relationships
• Demonstrate a proactive andmercial approach to identifying sales opportunities
• Be highly organised with strong attention to detail
• Befortable working in a fast-paced environment and managing multiple priorities
• Have good IT skills, including experience with CRM systems and Microsoft Office

What you'll get in return

• Full-time, permanent position with structured working hours
• Opportunity to join a supportive and collaborative team
• Exposure to a dynamic,mercially driven environment
• Potential for ongoing development and progression