Talent.com
Eastern Western Motor Group
Service AdvisorEastern Western Motor Group • Coldstream, UK
Service Advisor

Service Advisor

Eastern Western Motor Group • Coldstream, UK
6 days ago
Job type
  • Part-time
  • Quick Apply
Job description

About the Role

Are you an customer service expert with an interest in the automotive industry?

Eastern Western Motor Group are on the lookout for a skilled Service Advisor to join our team.


Job Opportunity

  • Customer Interaction & Service Explanation: Greet customers professionally, listen to their concerns, provide clear explanations of services, estimates, and timelines, and offer relevant recommendations based on vehicle condition.
  • Scheduling & Coordination: Efficiently schedule service appointments, coordinate loan vehicles or shuttle services, and communicate customer concerns to Service Technicians for accurate diagnosis and resolution.
  • Job Monitoring & Updates: Monitor job progress, update customers on any delays, and identify additional service opportunities, while ensuring compliance with warranty and service procedures.
  • Record Keeping & Payment Processing: Maintain accurate records of work orders, invoices, and customer profiles, process payments accurately, and reconcile transactions.
  • Customer Follow-up & Feedback: Follow up post-service to ensure customer satisfaction, address complaints, solicit feedback for improvement, and maintain positive customer relationships.


#EWMG2


Essential Skills

To be considered for this position, you must have the right to work in the UK.


About Company

For nearly a 100 years, Eastern Western Motor Group has been built on great people, strong relationships and a passion for delivering exceptional customer service. Today, we are one of Scotland's leading automotive businesses, employing over 1,850 colleagues across a wide range of brands and locations.

Guided by our BASICS values, we' are proud of the careers we have helped build, the talent we have developed and the long service of colleagues who have chosen to grow with us.

Whether you are just starting out or looking for your next challenge, there has never been a better time to join us and see where your career can take you.


Benefits

  • Industry leading training and development opportunities.
  • Enjoy your birthday off on us every year!
  • Generous Holiday Allowance - Your free time matters to us! We give all our colleagues up to 40 days annual leave each year.
  • Your Family Matters - As a family run Company, your family matters to us. We offer our colleagues a pension plan, death in service scheme and access to our colleague savings club. We also offer free corporate passes for Five Sister Zoo, Almond Valley and many more local attractions!
  • Colleague Discount - We offer excellent discounts on new and used car purchases, parts and servicing across all our brands.
  • YourDiscounts is our retail discount partner. You can save hundreds of pounds on everything from holidays to your weekly shopping!
  • Vehicle Introduction Bonus - Earn £100 by referring a friend or family member to purchase a car at one of our Dealerships.
  • Up to 5 study days off per annum, plus time off for any exams.
Create a job alert for this search

Service Advisor • Coldstream, UK

Similar jobs

Trainee Driving Instructor - Nationwide - Allanton, Scottish Borders, England | £38/hr Avg Lesson Ra

My Four WheelsAllanton, Scotland, GB
Full-time +1

My Four Wheels is a 5-star rated driving school with 500 instructors teaching nationwide - and due to record learner demand, we're now recruiting new Trainee Driving Instructors across the UK.If yo... Show more

 • Promoted

Trainee Driving Instructor - Nationwide - Kirk Yetholm, Scottish Borders, England | £38/hr Avg Lesso

My Four WheelsKirk Yetholm, Scotland, GB
Full-time +1

My Four Wheels is a 5-star rated driving school with 500 instructors teaching nationwide - and due to record learner demand, we're now recruiting new Trainee Driving Instructors across the UK.If yo... Show more

 • Promoted

Mobile Vehicle Technician

Mr Clutch AutocentresRochester, ENG, GB
Full-time

Due to our continued expansion we are seeking highly skilled mobile Vehicle Technicians and Support Managers to assist with the development of the Mr Clutch network.You must be willing to travel (v... Show more

 • Promoted

Trainee Driving Instructor - Nationwide - Crailing, Scottish Borders, England | £38/hr Avg Lesson Ra

My Four WheelsCrailing, Scotland, GB
Full-time +1

My Four Wheels is a 5-star rated driving school with 500 instructors teaching nationwide - and due to record learner demand, we're now recruiting new Trainee Driving Instructors across the UK.If yo... Show more

 • Promoted

Trainee Driving Instructor - Coldstream, Scottish Borders, Scotland

My Four WheelsColdstream, Berwickshire, GB
Full-time +1

My Four Wheels are looking to expand our team and are recruiting both part time and full time Driving Instructors though out the UK.Next year there will be a record 700,000 learner drivers hitting ... Show more

 • Promoted

Trainee Driving Instructor - Nationwide - Edrom, Scottish Borders, England | £38/hr Avg Lesson Rate

My Four WheelsEdrom, Scotland, GB
Full-time +1

My Four Wheels is a 5-star rated driving school with 500 instructors teaching nationwide - and due to record learner demand, we're now recruiting new Trainee Driving Instructors across the UK.If yo... Show more

 • Promoted

Trainee Driving Instructor - Nationwide - West Learmouth, Northumberland, England | £38/hr Avg Lesso

My Four WheelsWest Learmouth, England, GB
Full-time +1

My Four Wheels is a 5-star rated driving school with 500 instructors teaching nationwide - and due to record learner demand, we're now recruiting new Trainee Driving Instructors across the UK.If yo... Show more

 • Promoted

Trainee Driving Instructor - Greenlaw, Scottish Borders, Scotland

My Four WheelsGreenlaw, Berwickshire, GB
Full-time +1

My Four Wheels are looking to expand our team and are recruiting both part time and full time Driving Instructors though out the UK.Next year there will be a record 700,000 learner drivers hitting ... Show more

 • Promoted

Trainee Driving Instructor - Nationwide - Allanton, North Lanarkshire, England | £38/hr Avg Lesson R

My Four WheelsAllanton, Scotland, GB
Full-time +1

My Four Wheels is a 5-star rated driving school with 500 instructors teaching nationwide - and due to record learner demand, we're now recruiting new Trainee Driving Instructors across the UK.If yo... Show more

 • Promoted

Trainee Driving Instructor - Nationwide - Old Cambus, Scottish Borders, England | £38/hr Avg Lesson

My Four WheelsOld Cambus, Scotland, GB
Full-time +1

My Four Wheels is a 5-star rated driving school with 500 instructors teaching nationwide - and due to record learner demand, we're now recruiting new Trainee Driving Instructors across the UK.If yo... Show more

 • Promoted

Trainee Driving Instructor - Nationwide - Sinclair's Hill, Scottish Borders, England | £38/hr Avg Le

My Four WheelsSinclair's Hill, Scotland, GB
Full-time +1

My Four Wheels is a 5-star rated driving school with 500 instructors teaching nationwide - and due to record learner demand, we're now recruiting new Trainee Driving Instructors across the UK.If yo... Show more

 • Promoted

Field Service Engineer Level 2 — 4‑Day Week & On‑Call

Scotmas GroupKelso, Scotland, GB
Full-time

Scotmas Group in Kelso is seeking a dedicated Field Service Engineer to provide exceptional technical support and service to clients across Scotland.The role involves on-site maintenance and instal... Show more

 • Promoted

Trainee Driving Instructor - Duns, Scottish Borders, Scotland

My Four WheelsDuns, Berwickshire, GB
Full-time +1

My Four Wheels are looking to expand our team and are recruiting both part time and full time Driving Instructors though out the UK.Next year there will be a record 700,000 learner drivers hitting ... Show more

 • Promoted

Trainee Driving Instructor - Lauder, Scottish Borders, Scotland

My Four WheelsLauder, Roxburgh, Ettrick and Lauderdale, GB
Full-time +1

My Four Wheels are looking to expand our team and are recruiting both part time and full time Driving Instructors though out the UK.Next year there will be a record 700,000 learner drivers hitting ... Show more

 • Promoted

Trainee Driving Instructor - Nationwide - Sourhope, Scottish Borders, England | £38/hr Avg Lesson Ra

My Four WheelsSourhope, Scotland, GB
Full-time +1

My Four Wheels is a 5-star rated driving school with 500 instructors teaching nationwide - and due to record learner demand, we're now recruiting new Trainee Driving Instructors across the UK.If yo... Show more

 • Promoted

HLTA

AcademicsRochester, ENG, GB
Full-time

Higher Level Teaching Assistant (HLTA) - Rochester\n.We are looking for an enthusiastic and adaptable.Higher Level Teaching Assistant (HLTA).The successful candidate will be confident working acros... Show more

 • Promoted

Trainee Driving Instructor - Nationwide - Allanton, South Lanarkshire, England | £38/hr Avg Lesson R

My Four WheelsAllanton, Scotland, GB
Full-time +1

My Four Wheels is a 5-star rated driving school with 500 instructors teaching nationwide - and due to record learner demand, we're now recruiting new Trainee Driving Instructors across the UK.If yo... Show more

 • Promoted

Trainee Driving Instructor - Nationwide - Cranshaws, Scottish Borders, England | £38/hr Avg Lesson R

My Four WheelsCranshaws, Scotland, GB
Full-time +1

My Four Wheels is a 5-star rated driving school with 500 instructors teaching nationwide - and due to record learner demand, we're now recruiting new Trainee Driving Instructors across the UK.If yo... Show more

 • Promoted

Trainee Driving Instructor - Nationwide - Houndwood, Scottish Borders, England | £38/hr Avg Lesson R

My Four WheelsHoundwood, Scotland, GB
Full-time +1

My Four Wheels is a 5-star rated driving school with 500 instructors teaching nationwide - and due to record learner demand, we're now recruiting new Trainee Driving Instructors across the UK.If yo... Show more

 • Promoted

Trainee Driving Instructor - Nationwide - Innerwick, Perth and Kinross, England | £38/hr Avg Lesson

My Four WheelsInnerwick, Scotland, GB
Full-time +1

My Four Wheels is a 5-star rated driving school with 500 instructors teaching nationwide - and due to record learner demand, we're now recruiting new Trainee Driving Instructors across the UK.If yo... Show more