Precision Farming Support Assistant

Precision Farming Support Assistant

Location: Essex
Salary: £32,000
Contract: Permanent, Full Time
Hours: Monday–Friday, 8:00am–5:30pm

We are currently recruiting for a Precision Farming Support Assistant to join a well-established Precision Farming team based in Essex.

This is a great opportunity for someone with an agricultural, technical or customer support background who is interested in developing their career within Precision Farming.

The Role

• Supporting customers with telematics and Precision Farming queries
• Setting up and maintaining customer accounts and subscriptions
• Managing correction signal and telematics activations
• Providing customers with system training and guidance
• Troubleshooting technical issues and escalating where required
• Ensuring customer records and information are accurate and up to date

About You

• Ideally experienced within agriculture, agricultural machinery or a related technical environment
• Interested in GPS, telematics and Precision Farming technology
• Confident communicating with customers by telephone and email
• Highly organised with excellent attention to detail
• Comfortable using Microsoft Office, particularly Excel
• A good problem solver who can use their own initiative
• Friendly, professional and able to work well as part of a team
• Able to manage multiple priorities in a busy environment
• A full UK driving licence holder

Package & Benefits

• Competitive salary, dependent on experience
• 32 days' holiday including bank holidays
• Workplace pension
• Life assurance, Company sick pay scheme
• Country store staff discount
• Car tyre discount
• Flu vaccinations

Additional hours, including weekends, may be required on a rota basis during peak periods such as harvest.