Support Worker

Support work is an impactful job. It's the reason people get to live life their way.

Join Positive Futures as a Support Worker and help people with a learning disability, acquired brain injury or autism to live independently, and to have real choice and control over their own lives. You don't need formal qualifications or experience for this role, just kindness, patience, and a sense of fun.

You'll get to know the person you're supporting properly: their goals, their routines, what independence looks like for them. From there, you'll support them with everything from daily living skills and personal care, to getting out into their community, keeping in touch with the people who matter to them, and speaking up for themselves.

• A proper start: Receive a full, paid induction before you're expected to hit the ground running, and join a dedicated team who'll support you every step of the way.
• Genuine independence, genuine impact: Help people manage their homes, their finances, their health and their social lives, all in a way that puts their choices first.
• No experience required, just the right qualities: If you're kind, patient, and reliable, we'll teach you the rest, and we'll cover your NISCC registration too.

If you're looking for work that means something, makes a real difference to people, every day, and you've got the patience and values this role needs, we'd love to hear from you.

About The Role

Every day looks a little different, because every person you support is different too.

As a Support Worker, you'll form a positive relationship with the person you support, always maintaining appropriate professional boundaries with them and their families. You'll help them look after their home, manage their money and medication as independently as possible, and get the right support from other services when they need it, whether that's a GP, a social worker, or an advocate.

You'll support people to stay safe and healthy in every part of their life, including personal care where it's needed, always treating people with dignity and respect. You'll help them get out into their community, stay connected to the people who matter to them, and speak up for themselves, seeking advocacy support where it's needed rather than deciding things for them.

You'll also act as a role model for other staff and volunteers, sharing what you learn and helping new colleagues find their feet. Accurate record keeping (incidents, risk assessments, communication logs) is part of the job too, using our usual digital systems.

If you can bring warmth, reliability and genuine respect for people's right to choose their own life, this is a role where that really counts.

Additional Information:

The role operates on a rota basis and requires flexibility to work a range of shifts, including days, evenings, weekends, public holidays and sleepover duties as part of a 24/7 support service.

A range of full time and part time contract options available with this role.

Salary Information - salary scales are based on full-time hours (37.5 hours per week). Salary for part-time hours will be calculated on a pro rata basis.

Please note: We review applications as they come in and may close this role early once sufficient numbers have been received. We’d encourage you to apply as soon as possible if you’re interested.

Required Criteria

• Personal or work experience of providing care or support for someone
• Basic digital skills e.g. to record notes and use rota, HR or care systems.
• Full, valid UK driving licence in order to meet the requirements to drive service or motability cars

Skills Needed

About The Company

Founded in 1995, Positive Futures has spent 30 years supporting people with learning disabilities, acquired brain injury and autism to live full, meaningful lives as valued members of their communities across Northern Ireland.

At Positive Futures, we foster a culture of respect, innovation and empowerment. We believe in putting people first—both those we support and our staff. We create environments where colleagues feel valued, where ideas for improvement are welcomed, and where continuous learning is encouraged. We support staff to grow professionally and personally, and we emphasise collaboration, listening and trust. Working with us means being part of a team that genuinely cares, is proactive in shaping futures and embraces the possibility in every situation.

With services and teams located across Northern Ireland, we continue to work alongside individuals, families and communities to create opportunities, break down barriers and transform lives.

Company Culture

Our Values

People First -Our people are at the heart of everything we do

Opportunities - We seek out opportunities that enrich lives and empower people

Sustainability - We strive for positive social, economic and environmental benefits for now and in the future

Innovation - We embrace creativity and continuous learning to reimagine and refine our unique person-centred support.

Tenacious - We don't give up - we believe in making the impossible, possible

Inclusion - Our staff and people we support are our strength, we listen and learn together

Value for Money - Delivering impactful, life changing results with efficiency and integrity

Expertise - We look beyond limitations in our pursuit of excellence

Company Benefits

Our Staff and people we support are our strength and our people are at the heart of everything we do, those are not just our values it's who we are.

Working at Positive Futures means doing work that matters - and being supported by people who genuinely care about your growth and wellbeing. We want you to feel valued, encouraged and set up to thrive, both in and outside of your role. That’s why our benefits are built around one simple idea: when you’re supported, you can make an even bigger difference to the people we support.

Vacation, Paid time off, Paid sick days, Retirement plan and/or pension, Employee development programs, A diversity program, Competitive salary, Employee Assistance Scheme, Wellbeing Scheme, Work With Charities, Social Opportunities, Annual performance review, On the job learning, Progression opportunities, Bereavement leave, Company Mileage & Expenses

Salary

£12.71 - £13.12 per hour