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Service Advisor | EastbourneHawk Hiring • Eastbourne, United Kingdom
Service Advisor | Eastbourne

Service Advisor | Eastbourne

Hawk Hiring • Eastbourne, United Kingdom
4 days ago
Salary
£27,000.00 yearly
Job type
  • Full-time
Job description

Service Advisor

Are you an experienced advisor or a customer service superstar ready to step into a lucrative automotive role in Eastbourne? Join a fast-paced, progressive dealership offering a strong £27k base salary plus a lucrative commission scheme where your communication skills directly drive your earnings!

About Us

We are a premier automotive group based at a modern dealership site in Eastbourne, known for high customer satisfaction and continuous investment in our team. Built on trust and quality, our aftersales department balances a dynamic, fast-paced work environment with a genuinely supportive team culture. Unlike high-volume competitors where you are just a desk number, we prioritize your long-term growth by providing dedicated manufacturer training, clear internal career progression, and a transparent bonus structure. You will be part of a team that takes genuine pride in delivering an exceptional customer journey every single day.

What is in it for you: Salary: £27,000 basic salary + realistic commission & performance bonus structure.

Hours: Monday to Friday: 08:30 – 18:00 (1 in 3 Saturdays required on a rota basis).

Perks:

  • Comprehensive automotive brand and customer experience training pathways.
  • Generous annual leave entitlement.
  • Employee discounts on vehicle purchases, parts, and servicing.
  • Workplace pension scheme and health/wellbeing benefits.
  • Continuous career progression opportunities within a leading local automotive group.
  • Modern facilities with free on-site parking and staff amenities.

What you will be doing:

  • Acting as the main point of contact for customers booking their vehicles in for servicing, maintenance, and repair work.
  • Managing customer bookings, job cards, and repair schedules while keeping clients regularly updated throughout the day.
  • Explaining technician vehicle health check reports, recommended work, and video breakdowns clearly and transparently.
  • Upselling additional servicing products, maintenance plans, and accessories to hit monthly target incentives.
  • Collaborating closely with workshop technicians to ensure smooth workflow, quick job turnarounds, and prompt vehicle handovers.
  • Prior experience as a Service Advisor is preferred, but we are very open to candidates with a strong customer service background looking to transition into the automotive sector.

Commutable Locations: This role is based in Eastbourne, making it an easy commute from Polegate, Hailsham, Pevensey, and East Dean.

Apply Now: Click apply today to start a conversation with us.

Please note: We only advertise half of our active jobs. Get in contact for a quick chat today, as we might have other perfect opportunities for you with different companies in the local area.

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Service Advisor | Eastbourne • Eastbourne, United Kingdom

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