Do you thrive on helping people and delivering exceptional customer service? Can you -
If you feel this sounds just like you, why not join our team as a Customer Support Advisor.
What You'll Be Doing
As the first point of contact for our 90,000 customers, you'll be the voice of Aster, providing telephone support in an empathetic and professional manner.
You'll:
Some of our customers may be experiencing difficult circumstances, so your ability to listen, understand, and provide support will be invaluable.
What skills do you need?
You'll already have experience in a customer service environment and be confident handling customer enquiries.
You’ll be -
If you can stay positive, professional, and focused while delivering excellent service, we'd love to hear from you.
What's In It For You?
At Aster, we invest in our people because we know great colleagues deliver great customer experiences.
You'll benefit from:
Join us and build a career where you can make a genuine difference to customers every single day.
Training & Flexibility
To set you up for success, you'll complete a comprehensive 4–6 week induction programme based full-time in our Devizes office, Monday to Friday, 8:00am–4:30pm.
Once training is complete, you'll enjoy a flexible hybrid working pattern, combining office and home working.
Ready to apply?
To apply, please use information provided in the advert and role profile to let us know why you’d be good for the job, submitting your CV and supporting statement.
We create an inclusive workplace that promotes and values diversity and believe that creating an environment where everyone, from all backgrounds, can do their best work is the right thing to do.
At present all interviews are being held using Microsoft Teams. We’ll be actively interviewing whilst the advert is live and will offer a flexible approach to interviews.
All candidates will be required to verify their right to work in the UK prior to commencement of employment with the Aster Group & it’s subsidiary brands.
Customer Support Advisor • Devizes, UK
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