Hereford
Competitive Salary + Benefits
Ready to join a business where you'll genuinely make a difference?
If you enjoy talking to people, thrive in a busy environment and like the satisfaction of solving problems, we'd love to hear from you.
Our Hereford branch is a family run business, meaning you'll become part of a close-knit team of three where everyone rolls their sleeves up and works together. We cover a large area across Herefordshire, so no two days are ever the same.
You'll spend your day speaking to customers, drivers and suppliers, managing bookings, responding to emails and keeping everything running smoothly in a fast-paced environment. You'll also support the business development side of the branch, helping generate new opportunities, build relationships and contribute to the branch's continued growth.
This role would suit someone with customer service experience who's confident on the phone, organised, enjoys multitasking and isn't afraid to get stuck in. Whether you're looking for your next step or a chance to develop your commercial skills, this is a great opportunity to grow within a supportive, friendly team.
As a Customer Service Advisor, you'll be the first point of contact for our customers, helping them find the right transport solution while delivering outstanding service every step of the way.
You'll:
No two days are ever the same, so you'll need to enjoy working in a busy environment where priorities can change quickly.
Experience
Previous customer service or phone-based experience is helpful but not essential — full training will be provided. If you enjoy speaking to people and working in a fast-moving environment, we’d love to hear from you.
We're one of the UK's fastest-growing logistics businesses, with a reputation built on exceptional service and an amazing team.
When you join us, you'll benefit from:
If you're looking for more than "just another customer service job" and want to build a career with a business that invests in its people, we'd love to hear from you.
We specialize in delivering innovative solutions and exceptional services to meet the diverse needs of our clients. With a strong commitment to quality and customer satisfaction, we strive to exceed expectations and drive success in every project we undertake.
Customer Service Advisor • Hereford, Cheshire, GB
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