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Thorpe Park Hotel & Spa
Leisure AssistantThorpe Park Hotel & Spa • Leeds, West Yorkshire, United Kingdom
Leisure Assistant

Leisure Assistant

Thorpe Park Hotel & Spa • Leeds, West Yorkshire, United Kingdom
4 days ago
Job type
  • Full-time
Job description

An approachable and enthusiastic Leisure Assistant wanted to provide the warmest of welcomes.

We're looking for a friendly and dedicated Leisure Assistant to join our team, working in a busy and vibrant spa. In this role, you will help ensure the safety and wellbeing of all guests while maintaining standards across our spa facilities. You will be a welcoming presence for every visitor, supporting a relaxed and enjoyable experience from the moment they arrive.

Your day to day;

  • Greeting our guests with a welcoming smile, offering advice and assistance when necessary
  • Ensuring guest safety at all times, following all health and safety spa procedures
  • Maintaining excellent spa standards, cleanliness and presentation
  • Providing the highest level of hospitality
  • Upselling of food, beverage, treatment, products and other hotel facilities

Who are we looking for?

As a leisure assistant, you could be the first person to greet our spa guests so will be the key to providing that fantastic first impression. You will need a warm demeanor and be approachable at all times.

You will need to be calm under pressure, reacting effortlessly to un-expected circumstances and taking them in your stride. You will become a pool responder as well as completing regular pool tests and pool plant operations, all of which will be trained.

If you are passionate about providing a great guest experience, are a strong communicator who can provide service with a smile then this could be the role for you.

In return, we are offering a rewarding role with scope for career progression along with;

  • A competitive salary, negotiable dependent on experience
  • Stream - the ability to access up to 40% of your wages as you earn them each week
  • 28 days annual leave (rising to 33 days after 5 years)
  • Health cash plan
  • Generous employee discounts
  • Employee Assistance Programme
  • Enhanced maternity and paternity pay
  • Apprenticeships available
  • Life assurance
  • Bespoke training programmes accessible to all
  • An engaging & supportive work environment
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Leisure Assistant • Leeds, West Yorkshire, United Kingdom

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