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Housing Revenues Officer – Part Timehays-gcj-v4-pd-online • Glasgow
Housing Revenues Officer – Part Time

Housing Revenues Officer – Part Time

hays-gcj-v4-pd-online • Glasgow
4 days ago
Job type
  • Part-time
  • Temporary
Job description

Your newpany

A reputable Housing Association is seeking an experienced Housing Revenues Officer to join its customer-focused housing team on a part-time temporary basis hours per week.This is an excellent opportunity for a housing professional with experience in ie management, rent arrears recovery, and tenancy sustainment. The successful candidate will play a key role in maximising rental ie while supporting tenants to maintain their tenancies and access appropriate financial assistance.

Your new role

  • Managing a caseload of rent accounts and proactively monitoring arrears
  • Taking early intervention action to prevent arrears escalating
  • Negotiating and monitoring repayment arrangements with tenants
  • Providing advice and support on welfare benefits, Universal Credit, and financial inclusion
  • Preparing and progressing legal action where appropriate in line with policy and legislation
  • Working closely with Housing Officers and external agencies to sustain tenancies
  • Maintaining accurate records and ensuring all ie recovery activity is fully documented
  • Contributing to the achievement of performance targets and service standards

What you'll need to succeed

  • Previous experience in a Housing revenue, Ie Management, Rent Arrears, or Housing Officer role within a Housing Association or Local Authority
  • Strong understanding of rent recovery processes and current welfare reform legislation
  • Experience managingplex arrears cases and supporting vulnerable tenants
  • Excellentmunication, negotiation, and customer service skills
  • Ability to manage a varied workload and work effectively both independently and as part of a team

What you'll get in return

Part-time – hours per week

Opportunity to join a well-established social housing provider
Supportive and collaborative team environment
Varied and rewarding workload
petitive salary and benefits package
Flexible and hybrid working opportunities available

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Housing Revenues Officer – Part Time • Glasgow

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