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Civic Recruitment Limited
Housing AdvisorCivic Recruitment Limited • Maidstone, KEN, gb
Housing Advisor

Housing Advisor

Civic Recruitment Limited • Maidstone, KEN, gb
12 days ago
Salary
£20.00 hourly
Job type
  • Full-time
  • Temporary
Job description

Housing Advisor – 3 Month Contract


Location: Trinity House, 20 Church Street, Maidstone, Kent, ME14 1LY

Rate: £20.00 per hour (Umbrella)

Contract: 3 Month Contract

Hours: Full Time

Working Pattern: Hybrid Working – 3 Days Office Based, 2 Days Remote

Pay: Bi-weekly


Summary


We are looking for a seasoned Housing Advisor to become part of our dynamic Housing Options and Homelessness team in Maidstone. This role is ideal for a housing expert with substantial experience in homelessness, offering a chance to provide crucial advice and support to residents facing housing challenges. You will be responsible for evaluating homelessness applications, managing a portfolio of households in temporary housing, and actively working towards favorable housing outcomes. Given that many of the households we assist are affected by domestic abuse, a deep understanding of its effects on homelessness is essential.


Responsibilities


  • Deliver comprehensive housing advice and guidance to residents with housing issues.
  • Evaluate housing situations and discuss appropriate housing options.
  • Investigate and make determinations on homelessness applications under Part VII of the Housing Act 1996 (as amended).
  • Oversee a caseload of applicants in temporary housing under the Relief Duty.
  • Advance homelessness cases to suitable resolutions, including:
    • Main Housing Duty decisions
    • Intentional Homelessness decisions
    • Non-Priority Need decisions
  • Develop and execute Personalised Housing Plans.
  • Conduct inquiries and collect evidence to support statutory decisions.
  • Coordinate with landlords, support agencies, accommodation providers, and other stakeholders.
  • Offer advice and support to vulnerable households.
  • Maintain precise case records and ensure adherence to legislation and local procedures.
  • Collaborate with colleagues to deliver an effective Housing Options service.

Essential


Requirements

Requirements:


  • Experience in a Housing Options, Homelessness, or Housing Advice setting.
  • In-depth knowledge of:
    • Housing Act 1996 Part VII
    • Homelessness Reduction Act 2017
    • Homelessness legislation and statutory guidance
  • Experience in assessing homelessness applications and making related decisions.
  • Experience in managing homelessness caseloads.
  • Strong understanding of temporary accommodation processes.
  • Knowledge of domestic abuse and its impact on homelessness.
  • Excellent communication and customer service skills.
  • Ability to manage multiple priorities and meet deadlines.
  • Strong problem-solving and decision-making abilities.
  • Experience working with vulnerable individuals and families.

Desirable


  • Experience with Local Authority Housing Options.
  • Experience managing Relief Duty cases.
  • Knowledge of safeguarding and support pathways.
  • Experience using homelessness case management systems.

What's on Offer?


  • £20.00 per hour (Umbrella)
  • 3 Month Contract
  • Hybrid Working – 3 Days Office / 2 Days Remote
  • Location: Maidstone, Kent
  • Bi-weekly Pay
  • Opportunity to make a significant impact on vulnerable households.
  • Join a supportive and experienced Housing Options team.
  • Engage with a diverse caseload focused on homelessness prevention and housing solutions.

This position is suitable for individuals with experience as a Housing Advisor, Housing Options Officer, Homelessness Officer, Housing Needs Officer, Housing Solutions Officer, Temporary Accommodation Officer, or Prevention Officer.


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Housing Advisor • Maidstone, KEN, gb

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