Sales Advisor

Sales Advisor

About the Role

We are looking for a motivated, customer-focused and commercially driven Sales Advisor to join Darwin Escapes in a permanent, full-time position, including working weekends.

This is an exciting opportunity for a sales professional to join our successful team and work across two of our beautiful parks – Thanet Well and Keswick Reach.

The role will be split between Thanet Well and Keswick Reach, so you will play an important role in supporting sales across both parks. You will need to be comfortable working across both locations and adapting to the needs of each park and its customers.

The salary for this position is £30,000 per annum, with the opportunity to earn commission.

You will be responsible for delivering an exceptional customer experience throughout the sales journey, helping customers find their perfect holiday home and building long-lasting customer relationships.

About Darwin Escapes

Darwin Escapes is a leading holiday park operator, providing memorable breaks and outstanding holiday home ownership experiences across the UK.

With a portfolio of beautiful coastal, countryside and lakeside locations, our teams are passionate about creating exceptional experiences for our guests and holiday homeowners.

What You'll Be Doing

• Supporting and driving holiday home sales across Thanet Well and Keswick Reach.
• Working flexibly across both parks to maximise sales opportunities and meet customer needs.
• Welcoming customers and providing a warm, professional and engaging sales experience.
• Responding to enquiries and generating new sales leads.
• Following up leads and enquiries promptly to maximise conversion opportunities.
• Conducting holiday home viewings and showcasing the benefits of holiday home ownership.
• Understanding customers' needs and matching them with the right holiday home and park.
• Building strong, long-term relationships with customers and holiday homeowners.
• Working towards individual and company sales targets.
• Maintaining accurate records of sales activity, customer information and enquiries.
• Ensuring holiday homes and sales areas are presented to an excellent standard.
• Supporting customers throughout the sales process, from initial enquiry through to completion and handover.
• Working closely with park teams and other departments to deliver an outstanding customer journey.
• Identifying opportunities for repeat and referral business.

What We're Looking For

Essential

• Previous experience in a sales or customer-facing role.
• Excellent communication, interpersonal and customer service skills.
• A confident and proactive approach to sales.
• Strong ability to build rapport and develop lasting customer relationships.
• A target-driven and commercially focused mindset.
• Excellent organisation and attention to detail.
• Ability to work independently while also being part of a wider team.
• Flexibility and willingness to work across both Thanet Well and Keswick Reach.
• Applicants must have the legal right to work in the United Kingdom.

Desirable

• Previous holiday home sales experience.
• Experience within retail sales, property sales, automotive sales or another target-driven sales environment.
• Experience working towards and achieving sales targets.
• Knowledge or experience of the holiday park, leisure, hospitality or property industry.

What's in it for you?

• £30,000 per annum salary.
• Commission opportunities on successful holiday home sales.
• Permanent, full-time employment.
• Discounted staff breaks at our luxury resorts across the UK.
• Free use of many resort facilities, including gyms and swimming pools.
• Food discounts across all resorts.
• Access to the Darwin Academy training programme.
• Cycle to Work scheme.
• MediCash health plan.

Some benefits are subject to terms and conditions.

About The Role

About This Role

This is a fantastic opportunity for an experienced sales professional to develop their career with Darwin Escapes, working across Thanet Well and Keswick Reach and helping customers discover the benefits of holiday home ownership.

If you are passionate about sales, enjoy building relationships and are motivated by achieving results, we'd love to hear from you.

Apply today and become part of the Darwin Escapes team.

Required Criteria

Desired Criteria

• Holiday Home Sales experience
• Sales experience

Skills Needed

About The Company

A Darwin Escape is all about creating the perfect destination for our guests to relax, explore and make lasting memories. Whether guests are looking to unwind in peaceful countryside surroundings or enjoy a fun-filled break with family and friends, our resorts offer a variety of experiences designed to suit every type of holiday.

Across our resorts, we offer a range of accommodation, from luxury lodges with private hot tubs to spacious caravans and unique stays such as treehouses. Each location has its own character, facilities and atmosphere, but all share the same focus on delivering high standards of hospitality and memorable guest experiences.

Our beautifully maintained resorts feature excellent on-site facilities and welcoming environments where guests can relax, recharge or enjoy adventure and exploration in some of the UK’s most desirable locations.

Behind every great Darwin Escape is a dedicated team. Our colleagues play a vital role in ensuring every guest enjoys their stay, helping to create the friendly atmosphere and outstanding service that our resorts are known for.

Company Culture

At Darwin Escapes we believe our people are at the heart of everything we do. Our teams work together to create welcoming environments and memorable experiences for our guests across our resorts throughout the United Kingdom.

Each of our destinations has its own personality, from luxurious lodge retreats to family-focused resorts and peaceful countryside locations. While every resort is unique, all of our teams share the same commitment to delivering outstanding service and creating great experiences for our guests and holiday home owners.

We are proud to offer a friendly and supportive working environment where colleagues are encouraged to develop their skills and grow their careers. Whether you are starting your first role in hospitality or progressing into management, Darwin Escapes provides opportunities for development, training and career progression across our growing collection of resorts.

Wherever you join us, you will become part of a team that values professionalism, teamwork and pride in delivering exceptional service.

Company Benefits

At Darwin Escapes, we believe in supporting our people. That’s why we offer a range of benefits, training opportunities and perks across our resorts.

Vacation, Paid time off, Paid sick days, Retirement plan and/or pension, Employee development programs, Employee discounts, Gym membership or wellness programs, Free parking, Cycle to work, Referral bonus, Competitive salary, Discount on meals purchased , Discount on spa treatments or products, Free parking or Discounted parking , Employee Assistance Scheme, Progression opportunities, Bereavement leave

Salary

£30,000.00 per year