Service Engineer

Service Engineer
Location: Watford
Salary: £38,200–£42,000 OTE + Overtime

As a Service Engineer, you will play a key role in keeping our customers' machinery operating safely, reliably and efficiently. This is a varied, hands-on position ideal for someone who enjoys fault-finding, problem-solving and working directly with customers.

The Role

• Servicing and maintaining JCB and other agricultural machinery to manufacturer specifications.
• Diagnosing and repairing electrical, hydraulic, mechanical and powertrain faults.
• Using manufacturer diagnostic software and laptop-based systems, full training will be provided.
• Working with GPS, telematics and machine control systems.
• Identifying machine defects and recommending additional services where appropriate.
• Completing detailed job reports, photographs and supporting documentation.
• Liaising with manufacturers' and suppliers' service departments when required.
• Providing a professional and customer-focused service at all times.
• Attending manufacturer and factory training days.
• Carrying out welding and fabrication work where required,desirable but not essential.
• Working additional hours and weekends during busy seasonal periods.

About You

• Experienced in servicing and repairing machinery, ideally within the agricultural, construction or commercial vehicle sectors.
• Ideally qualified in Land-Based Engineering or a related discipline.
• A confident fault-finder with good mechanical, hydraulic and electrical knowledge.
• Comfortable using computers and diagnostic equipment.
• Customer-focused with excellent communication skills.
• Able to manage your own workload and work effectively under pressure.
• Comfortable working independently as well as part of a team.
• Organised with good time-management skills.
• In possession of a full UK driving licence.
• Able to provide their own standard hand tools; specialist diagnostic and manufacturer tools will be provided.

What's On Offer

1. £38,200–£42,000 OTE, depending on experience.
2. Overtime opportunities, particularly during peak agricultural seasons.
3. 24 days' annual leave plus bank holidays.
4. Pension scheme
5. Life insurance
6. Dedicated service van.
7. Company workwear and PPE.
8. Laptop, mobile phone and tablet provided.
9. Manufacturer and factory training opportunities.