Job Description
Director of Front Office – Stunning Caribbean Location
Maximise your chances of a successful application to this job by ensuring your CV and skills are a good match.
Location: Caribbean
Package: Competitive base salary + gratuities + accommodation allowance + relocation
Frontier Recruitment is partnering with a luxury five-star resort in the Caribbean to recruit an experienced Director of Front Office.
This is an opportunity for a passionate hospitality leader who thrives on delivering exceptional guest experiences while leading and developing high-performing teams. You'll oversee all Front Office operations, ensuring every guest journey is seamless from arrival through to departure.
What you'll be doing:
- Leading all Front Office operations, including Front Desk, Concierge, Bell Services, Guest Experience and Butler operations
Driving luxury service standards and creating memorable guest experiences
Coaching, mentoring and developing a large, multicultural team
Working closely with Housekeeping, Reservations and other operational departments
Managing staffing, scheduling, service delivery and operational performance
Monitoring guest feedback and implementing continuous improvements
Supporting revenue opportunities through upselling and operational excellence
What we're looking for:
- Previous experience as a Director of Front Office, Assistant Director of Front Office or similar senior leadership role
Luxury resort or five-star hotel experience
Strong leadership and people development skills
Experience working within multicultural teams
Knowledge of Opera Cloud or a similar PMS
Resort or island experience would be highly advantageous
If you're ready for your next international leadership opportunity with a luxury hospitality brand, we'd love to hear from you.
To apply, please submit your resume in confidence. xwwtmva
We appreciate every application; however, only shortlisted candidates will be contacted.