Job Purpose
The Senior Systems Support Analyst / Team Leader serves as the highest technical escalation point within the Service Desk leading the investigation and resolution of complex and business-critical IT incidents. The role provides technical leadership mentoring and guidance to Service Desk colleagues while supporting major incident management problem management and continual service improvement. Working closely with infrastructure teams End User Computing (EUC) engineers and third-party suppliers the post holder ensures the delivery of reliable high-quality IT support services.
Employment Type : Full Time
Experience: years
Vacancy: 1
Senior Systems Support Analyst Team Leader • Chichester, England, UK
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