Job Description
We are looking for a Community Support Coordinator, who will lead and develop a team of Volunteers, helping to deliver safe, inclusive and person-centred support.You will work closely with health and social care professionals, MDTs, local partners and volunteers to connect people affected by MND with the information, services and support they need.At the Motor Neurone Disease Association, we work to improve care, support and quality of life for people affected by MND.
Please read the information in this job post thoroughly to understand exactly what is expected of potential candidates.
As a Community Support Coordinator, you will play a key role in ensuring our support reaches people when they need it most.Key ResponsibilitiesLead, recruit, develop and support a team of Community Support Volunteers.Respond to enquiries and referrals, providing information and connecting people with appropriate support.Build effective relationships with health and social care professionals, hospices and local partners.Support volunteer groups and branches to understand and respond to local needs.Facilitate collaboration between volunteers, staff and external stakeholders.Promote safe and inclusive services, ensuring compliance with safeguarding and organisational policies.Work with regional colleagues to support awareness, fundraising and campaigning activities.Monitor activity, maintain accurate records and contribute to service development.Identify gaps in local support and contribute to improvements in services.Encourage effective communication and engagement across the volunteer networkAbout YouExperience leading, managing or coordinating volunteers or volunteer-led services.Understanding of care and support services within the statutory, voluntary or private sectors.Knowledge of safeguarding, risk management and supporting people at risk of harm.Strong communication, relationship-building and presentation skills.Full driving licence and willingness to travel within the regionExperience supporting people and assessing needs using a person-centred approach.Ability to build partnerships and influence a wide range of stakeholders.Commitment to equity, diversity and inclusion.Strong organisational skills and the ability to prioritise and make decisions independently.Good IT skills and confidence using a range of digital systems.This is a home-based role with frequent travel across Northern IrelandFurther information about MND Association and full job description is available in the attached Candidate Pack.We are committed to equality, diversity, and inclusivity.
We work to remove barriers for everyone affected by MND, employees, volunteers, and stakeholders.As part of the Disability Confident Scheme, we guarantee interviews for disabled applicants who meet the role's requirements.What We Offer28 days holiday, increasing to 33 days after 5 years, plus Bank HolidaysAccess to UK Healthcare, including dental, eyecare, health screenings, and therapies24/7 GP access via phone and videoLife assurance and confidential counselling helplinesSalary sacrifice schemes (Cycle to Work, Buy/Sell Annual Leave)Access to Benefit Hub for discounts on everyday shoppingEnhanced pension schemeOpportunities for training and personal developmentAbout UsMotor?Neurone?Disease moves fast.
It takes away time, it takes away?independence?and it has no cure.
Every day we support people affected by MND.?We?fund?ground-breaking research.
We campaign for better care.?Were? xwwtmva here for everyone who needs us.
Because with MND,?every day?matters.?
Community Support Coordinator - Northern Ireland • Belfast, County Antrim, United Kingdom
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