Talent.com
The Pet Crematoria Family / Anima Care UK
Site Operations ManagerThe Pet Crematoria Family / Anima Care UK • Cobham, Surrey, United Kingdom
Site Operations Manager

Site Operations Manager

The Pet Crematoria Family / Anima Care UK • Cobham, Surrey, United Kingdom
2 days ago
Job type
  • Full-time
Job description

Job Description

About the Company



Find out more about this role by reading the information below, then apply to be considered.

At Anima Care, our vision is simple. We want to be the trusted, independent leader in pet cremation, setting the standard for dignified, compassionate aftercare.



Role Purpose:


We are currently recruiting at our Silvermere Haven Pet Crematorium/Pet Cemetery. As Site Operations Manager, you are accountable for the safe, efficient, and compliant day-to-day operation of the site, ensuring organisational standards are consistently met. You will lead operational delivery with a best‑in‑class approach to safety, quality, and performance, driving continuous improvement through effective planning, strong stakeholder relationships, and disciplined execution. Through visible, values led leadership, you will develop the operational team and maintain a positive culture that supports sustained site performance.



Key Responsibilities:


Operational



  • Deputise for the General Manager in their absence, taking full site responsibility and accountability.


Function as the primary point of contact for all site operational tasks and issues.


Manage all waste handling processes, regulatory compliance, and deliver quarterly EA submissions (if WAMITAB certified).


Maintain robust health & safety compliance by completing required forms, reports, and leading regular site audits.


Ensure compliance with environmental permits and lead visits from the EA, local authorities, and APHA.


Ensure all stock movements are accurately recorded and promptly report any supply issues.


Complete all company documentation accurately across paper based and digital systems.


Ensure the adoption of a clean, safe working environment and maintain a professional appearance.


Ensure vehicle and equipment is maintained in line with manufacturers guidelines.



People



  • Lead a team that’s committed to striving for operational excellence who are relentless in striving for ‘best in class


Perform all duties with integrity and in an ethical, professional, and dignified manner.


Manage the full colleague lifecycle, including recruitment, onboarding, training, coaching, development, performance management, and absence management.



Sales and Financial



  • Drive cost control and profitability by monitoring and tracking invoices, challenging variances, and supporting budget management.


Manage budget responsibilities, including accurate oversight of payroll.


Maintain accurate and organised invoice and financial records.



Client Service



  • Deliver compassionate, respectful, and empathetic interactions at all times.


Handle client complaints promptly and professionally with the upmost integrity


Maintain professional, respectful communication with vet practices, suppliers, and members of the public



Skills & Competencies:



  • Strong leadership with the ability to take full site responsibility when required


Clear, confident communicator across all levels and providing divisional support


strong analytical skills, with the ability to interpret operational data and make informed decisions


Effective decision-making and ability to prioritise effectively under pressure, managing multiple tasks and deadlines


Skilled in resource planning, ensuring labour, equipment, and materials are used efficiently


Demonstrates commercial awareness, understanding how decisions impact cost, efficiency, and performance


Confident in challenging and leading continuous improvement initiatives, identifying opportunities to streamline workflows


Strong risk management capability, with the ability to foresee issues and implement preventative measures within both health, safety, and regulatory requirements.


Ability to performance manage and provide strong PDR appraisals


Professional, empathetic, and customer focused approach.


excellent IT proficiency, comfortable using digital tools, reporting systems, and operational software


Flexible and adaptable to changing operational demands.



Behavioural Competencies:



  • High level of emotional intelligence, supporting colleagues through challenging or sensitive situations.


High level of integrity, professionalism, and accountability.


Demonstrates responsible, considerate behaviour and sets a positive example by understanding how actions impact the team, clients, and overall service.


Applies strong judgement and critical thinking skills to make balanced, informed decisions in a variety of operational situations.



Experience & Qualifications:


Essential:



  • Proven experience in an operational management role


Demonstrated experience coaching, training, performance managing and developing colleagues.


Experience managing daily operations, processes, and frontline teams.


Confident handling challenging situations and making informed decisions.


Experience completing compliance, health & safety, or audit related tasks.


Customer facing experience with the ability to manage sensitive interactions professionally.


Capable of using IT tools to complete digital and administrative tasks.


Physically fit and able to undertake manual handling tasks involving heavy lifting


Flexibility for a range of shift times depending on operational needs


Driving experience



Desirable:



  • IOSH/NEBOSH


WAMITAB


ADR licence


Fire Warden


First Aid




Equal Opportunity Statement


Anima Care is an equal opportunities employer. xwwtmva We are committed to creating an inclusive workplace that reflects the communities we serve.


Create a job alert for this search

Site Operations Manager • Cobham, Surrey, United Kingdom

Similar jobs

Site Manager

MWH Treatment LimitedHampton, England, GB
Full-time

We are looking to strengthen our Construction team with a Site Manager, Site based at Hampton with weekend working involved.You will report directly to the Programme Manager/Senior Project Manager ... Show more

 • Promoted

Site Services Manager

Accord HealthcareUxbridge, England, GB
Full-time

This role will be based ON SITE 5 days per week.Site support for visiting Global leaders, Intas & Accord.Organisation of business and social events, outreach programmes and charity events for the s... Show more

 • Promoted

Site Engineering Manager - £95,000 A Year

CV ConsultingWest Drayton, United Kingdom Of Great Britain And Northern Ireland, UK
Full-time

Engineering Manager needed to oversee engineering, assets, and strategy for a food manufacturing site in London. Show more

 • Promoted

Site Manager: Retrofit & Decarbonisation Projects

Construction Resources LimitedHarrow, England, GB
Permanent

Construction Resources Limited in Harrow is seeking a Site Manager with retrofit and decarbonisation experience to join their team on a permanent basis.You will oversee programme delivery, health a... Show more

 • Promoted

Site Manager - Gas

CVL:LDNWalton-on-Thames, England, GB
Full-time

Are you a Site Manager experienced in delivering gas mains replacement projects? If so, then read on! Our client is a leading national utility company who have recently been awarded a long-term gas... Show more

 • Promoted

Compliance & Site Operations Specialist

CEVA LogisticsHounslow, England, GB
Full-time

CEVA Logistics is seeking a Compliance & Site Administration Coordinator to support compliant operation of our site.You will maintain records, manage security and vetting processes, and coordinate ... Show more

 • Promoted

Site Security & Operations Leader

ICTSWest Drayton, England, GB
Full-time

A security management company is seeking a Site Manager in West Drayton to lead and manage a team of security supervisors and officers.The role involves maintaining key relationships, overseeing tr... Show more

 • Promoted

Senior Site Manager - Office Upgrade Project (M&E)

CSC Recruitment LtdReigate, England, GB
Full-time

Senior Site Manager - £6m Office Building Upgrade.Sector: Commercial Construction / MEP / Sustainability.We are seeking an experienced Senior Site Manager to lead the delivery of a £6 million offic... Show more

 • Promoted

Site Manager

The Best ConnectionEngland, Hertfordshire, Rickmansworth
£60,000.00 yearly
Full-time
Quick Apply

Our client based in Watford is looking for a.To manage the day-to-day delivery of HV substation site works, ensuring works are executed safely, on programme and to the required quality standards.Si... Show more

Site Manager

Sorbon Estates LtdBanstead, England, GB
Full-time

Are you a hands‑on Site Manager with a strong track record of delivering high‑quality residential developments?.At Shanly Homes, we do not just build houses; we create distinctive, high‑specificati... Show more

 • Promoted

Site Manager – Construction & Refurbishment

Mitchell MaguireHounslow, England, GB
Full-time

Site Manager – Construction & Refurbishment.Job Title: Site Manager – Building Services.Job reference Number: 938796-8446-26196.Industry Sector: Site Manager, Site Management, Project Management, S... Show more

 • Promoted

Site Manager

STERISHarrow, England, GB
Full-time

Do you want to spend your working time making a difference in the world around you? Are you passionate about supporting the medical and pharmaceutical industries? Do you care about keeping patients... Show more

 • Promoted

Senior Site Manager

Buchan and London RecruitmentHounslow, England, GB
Full-time

My client require an experienced Senior Site Manager to join a professional and hardworking contractor - experienced with new build residential; projects of £5 million and above with multiple proje... Show more

 • Promoted

Site Manager- Drylining

Streamline Search LimitedHorsham, ENG, GB
Temporary

Site Manager (Drylining) - 2-Month ContractLocation: Storrington, West SussexDuration: 2 MonthsWe are seeking an experienced Site Manager for a short-term contract on a care home project.The succes... Show more

 • Promoted

Site Manager - Waste Projects

MWH TreatmentRickmansworth, England, GB
Full-time

We are looking to strengthen our Construction team with a Site Manager, Site base.You will report directly to the Programme Manager/Senior Project Manager and your role will cover leading and direc... Show more

 • Promoted

Senior Site Manager – Multi-Site Construction Lead

Galliford Try LtdUxbridge, England, GB
Full-time

A leading UK construction company is seeking a Senior Site Manager to oversee site activities and ensure project completion.Responsibilities include managing site teams, ensuring compliance with he... Show more

 • Promoted

Senior Site Manager

Galliford Try Holdings plcUxbridge, England, GB
Full-time

An opportunity has arisen for a Senior Site Manager to join the Team at Galliford Try.Ideally you will be based in or around North West and have the opportunity to travel across multiple sites and ... Show more

 • Promoted

Site Manager - Planned Retrofit Works

Howells Solutions LimitedCobham, England, GB
Full-time +1

Site Manager - Planned Retrofit Works.We are working with a leading Social Housing contractor to recruit a proactive Site Manager to deliver an internal and external retrofit refurbishment project ... Show more