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TristoneNash Ltd
Property Operations ManagerTristoneNash Ltd • Not Specified, Worcestershire, GB
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Property Operations Manager

Property Operations Manager

TristoneNash Ltd • Not Specified, Worcestershire, GB
22 days ago
Job type
  • Temporary
Job description

Property Operations Manager

6-Month Contract Inside IR35 competitive day rate

Home based with occasional site meetings across the region- Worcester/Gloucestershire/West midlands

Are you an experienced senior property professional with a passion for building strategic partnerships and delivering exceptional housing services?

A national housing association are recruiting an experienced Property Operations Manager to join a leading housing provider on an initial 6-month contract. This is a fantastic opportunity to play a pivotal role in shaping the delivery of responsive repairs, planned investment, major works, voids and estate services while developing long-term, high-performing contractor partnerships.

The Role

Reporting to the Assistant Director of Responsive Repairs & Capital Investment, you will provide operational leadership across a regional portfolio, ensuring high-quality, customer-focused services are delivered safely, efficiently and in line with organisational objectives.

You will lead a team of Partnering Surveyors while working collaboratively with contractors, residents and senior stakeholders to drive service excellence, value for money and continuous improvement.

Key Responsibilities

  • Lead the regional delivery of planned investment, major works, responsive repairs, voids and estate services.
  • Build and maintain long-term strategic partnerships with key contractors and supply chain partners.
  • Drive contractor performance through effective contract management, KPI monitoring and continuous improvement.
  • Champion customer-focused service delivery, ensuring residents remain at the heart of decision making.
  • Embed organisational values across all partnership arrangements.
  • Develop innovative ways of working to improve efficiency, reduce costs and maximise social value.
  • Support procurement, mobilisation and ongoing performance management of new contractors.
  • Manage regional budgets and ensure services are delivered within agreed financial parameters.
  • Ensure full compliance with statutory, contractual and regulatory requirements.
  • Produce performance reports and strategic insights for senior leadership.

About You

We're looking for someone who can demonstrate:

  • Extensive experience managing strategic contractor partnerships within social housing.
  • Strong knowledge of responsive repairs, planned maintenance, major works and voids.
  • Experience leading geographically dispersed surveying or operational teams.
  • Excellent stakeholder management skills with the ability to influence at all levels.
  • Experience managing large operational budgets and driving value for money.
  • Knowledge of construction contracts, building defects, housing maintenance and compliance.
  • A proven track record of delivering service improvements, innovation and customer satisfaction.
  • HND (or equivalent) in Construction, Building Surveying, Property, Housing or a related discipline.
  • Full UK Driving Licence.

To apply for this position please submit your CV, or contact Harvey Baker on

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Property Operations Manager • Not Specified, Worcestershire, GB

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