About the Role:Grade Level (for internal use):
12
The Team:
We are looking for a dynamic and client-focused Account Manager to join our Market Intelligence (MI) Divisional Account Management team in London dedicated to managing and growing relationships with clients in the financial services sector including asset managers and hedge funds. You will join a collaborative commercially focused team that partners closely with clients to understand their workflows priorities and evolving business challenges. The team values strategic thinking strong relationship management and continuous improvement in how we support financial services clients.
The Impact:
This role plays a key part in retaining existing business ensuring high engagement and utilization of S&P Global MI solutions identifying growth opportunities within accounts and aligning client needs with our expanding portfolio of data analytics and workflow tools. You will connect your day-to-day account activity to in-year business priorities take an end-to-end view of client issues and help identify process improvements that strengthen the client experience. By acting as a trusted partner to financial services clients you will support stronger retention deeper product adoption and revenue growth across your assigned accounts.
Whats in it for You:
Competitive compensation and benefits. Opportunities for continuous learning and career development. You will gain exposure to a broad suite of S&P Global Market Intelligence solutions and work with internal experts across Product Sales Specialists Marketing and other teams to deliver meaningful client outcomes. This role provides the opportunity to strengthen your consultative account management capability communicate complex information to a range of stakeholders and contribute ideas that improve how we serve clients.
Responsibilities:
Build and deepen strategic relationships with key stakeholders across assigned accounts establishing yourself as a trusted partner and the main point of contact for S&P Global MI.
Develop and execute strategic account plans to support retention and growth maintain accurate forecasting and report regularly on account health risk and opportunity pipelines.
Stay current on industry trends financial services use cases and the full suite of S&P Global Market Intelligence solutions. Understand how our offerings can support client objectives across sustainability supply chain credit risk and more.
Work closely with internal teams including Product Sales Specialists Marketing and others to bring the best of S&P Global MI to the client including custom demos training and strategic planning sessions.
Proactively identify client challenges and evolving needs using a consultative approach to recommend relevant S&P Global MI solutions that add value improve client outcomes and drive revenue growth.
All employees are required to work from the office a minimum of 2 days per week.
What Were Looking For:
Basic Required Qualifications:
An S&P Global employee at this level would typically have 3 years of experience in account management business development or customer success preferably with clients in the financial services sector.
Strong relationship-building and stakeholder management skills.
Ability to manage day-to-day account activity with limited oversight connect work to broader business priorities and resolve varied client issues with an end-to-end mindset.
We require all candidates who reach the final stage of our interview process to attend at least one in-person interview which is ordinarily at your nearest S&P Global office. This must be completed before we can proceed to an offer.
Additional Preferred Qualifications
Bachelors degree or equivalent experience.
Demonstrated ability to communicate fairly complex information clearly and effectively to a range of audiences including client stakeholders and internal partners.
Proven ability to collaborate effectively with colleagues across functions to achieve common goals and support client objectives.
Experience identifying and resolving day-to-day problems including situations where client needs or internal priorities may be varied or non-routine.
Ability to identify areas for process improvement and implement creative practical solutions that enhance client engagement or team effectiveness.
Strong emotional intelligence including active listening and the ability to understand different perspectives and stakeholder concerns.
Ability to act as a coach to others by sharing existing principles guidance and best practices in account management.
About S&P Global Market Intelligence
At S&P Global Market Intelligence a division of S&P Global we understand the importance of accurate deep and insightful information. Our team of experts delivers unrivaled insights and leading data and technology solutions partnering with customers to expand their perspective operate with confidence andmake decisions with conviction.
For more information visit In It For You
Our Mission:
Advancing Essential Intelligence.
Our People:
Were more than 35000 strong worldwideso were able to understand nuances while having a broad perspective. Our team is driven by curiosity and a shared belief that Essential Intelligence can help build a more prosperous future for us finding new ways to measure sustainability to analyzing energy transition across the supply chain to building workflow solutions that make it easy to tap into insight and apply it. We are changing the way people see things and empowering them to make an impact on the world we live in. Were committed to a more equitable future and to helping our customers find new sustainable ways of doing business. Join us and help create the critical insights that truly make a difference.
Our Values:
Integrity Discovery Partnership
Throughout our history the worlds leading organizations have relied on us for the Essential Intelligence they need to make confident decisions about the road ahead. We start with a foundation of integrity in all we do bring a spirit of discovery to our work and collaborate in close partnership with each other and our customers to achieve shared goals.
Benefits:
We take care of you so you cantake care of business. We care about our people. Thats why we provide everything youand your careerneed to thrive at S&P Global.
Our benefits include:
Health & Wellness: Health care coverage designed for the mind and body.
Flexible Downtime: Generous time off helps keep you energized for your time on.
Continuous Learning: Access a wealth of resources to grow your career and learn valuable new skills.
Invest in Your Future: Secure your financial future through competitive pay retirement planning a continuing education program with a company-matched student loan contribution and financial wellness programs.
Family Friendly Perks: Its not just about you. S&P Global has perks for your partners and little ones too with some best-in class benefits for families.
Beyond the Basics: From retail discounts to referral incentive awardssmall perks can make a big difference.
For more information on benefits by country visit: Hiring and Opportunity at S&P Global:
At S&P Global we are committed to fostering a connected andengaged workplace where all individuals have access to opportunities based on their skills experience and contributions. Our hiring practices emphasize fairness transparency and merit ensuring that we attract and retain top talent. By valuing different perspectives and promoting a culture of respect and collaboration we drive innovation and power global markets.
Recruitment Fraud Alert:
If you receive an email from a domain or any other regionally based domains it is a scam and should be reported to. S&P Global never requires any candidate to pay money for job applications interviews offer letters pre-employment training or for equipment/delivery of equipment. Stay informed and protect yourself from recruitment fraud by reviewing our guidelines fraudulent domains and how to report suspicious activityhere.
Equal Opportunity Employer
S&P Global is an equal opportunity employer and all qualified candidates will receive consideration for employment without regard to race/ethnicity color religion sex sexual orientation gender identity national origin age disability marital status military veteran status unemployment status or any other status protected by law. Only electronic job submissions will be considered for employment.
If you need an accommodation during the application process due to a disability please send an email to:and your request will be forwarded to the appropriate person.
US Candidates Only:Know Your Rights: Workplace discrimination is illegal
20 - Professional (EEO-2 Job Categories-United States of America) SLSGRP202.2 - Middle Professional Tier II (EEO Job Group)
Employment Type : Full-Time
Experience: years
Vacancy: 1