Talent.com
Citizen Housing
Senior Lettings Advisor - West Midlands, West Midlands, United KingdomCitizen Housing • Hodgehill, West Midlands, United Kingdom
Senior Lettings Advisor - West Midlands, West Midlands, United Kingdom

Senior Lettings Advisor - West Midlands, West Midlands, United Kingdom

Citizen Housing • Hodgehill, West Midlands, United Kingdom
3 days ago
Job type
  • Full-time
  • Permanent
Job description

Senior Lettings Advisor - West Midlands, West Midlands, United Kingdom,West Midlands,B37 7YN

Senior Lettings Advisor

Salary: 37,595

Location: West Midlands/Hybrid

Basis: Permanent, Full time, Monday - Friday, 37 Hours Per Week

Managers Quote:

This exciting opportunity has arisen to join a high performing team who work in and around the West Midlands delivering sign ups using our new digital technology. This is a hybrid position which has flexibility to support work life balance.

As a Senior Lettings Advisor, your responsibilities will include:

  • Supporting the provision of a high-quality allocations, lettings, and empty property management service.
  • Ensuring that empty properties are re-let in accordance with the allocations policy and within the minimum timescales to achieve targets.
  • Delivering sustainable lettings through effective shortlisting and eligibility assessments ensuring that new tenants can sustain their tenancies.
  • Maintaining & developing excellent relationship with local authorities in respect of Choice Based Lettings and nomination arrangements.
  • Ensuring that processes work effectively to deliver a high-quality service and customer satisfaction.

As a Senior Lettings Advisor, we need you to have:

  • Full UK Driving licence with access to a vehicle.
  • Relevant experience of working in a social housing environment in a similar or related role
  • Knowledge and understanding of current best practice in allocations, lettings and void management processes
  • A professional qualification inCIH level 3 or above or a willingness to work towards

What We Offer:

  • Innovative Environment: Be part of a forward-thinking organization that values creativity and innovation.
  • Professional Growth: Opportunities for continuous learning and career advancement.
  • Collaborative Culture: Work alongside a team of dedicated professionals who support and inspire each other.

Benefits:

  • Annual Leave: Annual leave starts at 26days per year plus bank holidays
  • Annual leave purchase scheme option to buy up to an additional 5 days per year
  • Enhanced family leave (maternity, paternity and adoption)
  • Organisational sick pay
  • Generous Pension Scheme The option to contribute 4%, 6% or up to 10%which Citizen will match
  • Competitive Salary: We offer a competitive compensation package.
  • Health and Wellness: Comprehensive health insurance and wellness programs.
  • Work-Life Balance: Flexible working hours and generous leave policies.
  • Employee Development: Access to training programs and career development resources.

Find out more here: Citizen | Benefits

Company Culture:

We will be an employer of choice and invest in our people

To deliver the best services for our customers we need employees who are passionate, committed and engaged. We will create a culture where every individual feels comfortable and confident to be themselves and the wellbeing of our employees is a priority. Our team is passionate about making a positive impact and driving innovation in housing.

We will work together as one team and embrace our Citizen values .

Stay Connected:Follow us on Profile / X , Citizen | Facebook and Instragram - Citizen to stay updated on our latest news and opportunities.

This post is subject to aBasic DBS check (Disclosure and Barring Service).

Closing date: 14th August 2026

Interview date: 26th August 2026

We welcome applications from all backgrounds and can make reasonable adjustments to support you through the process

Please note we will be reviewing applications throughout the campaign and may invite candidates to interview at any time. We reserve the right to close this role earlier than the published closing date should a suitable candidate be identified.

  • Proud Corporate Member of WISH - The Network for Women Working in Social Housing
  • Citizen Housing is a Disability Confident Employer
  • Official Accredited Living Wage Employer
Create a job alert for this search

Senior Lettings Advisor - West Midlands, West Midlands, United Kingdom • Hodgehill, West Midlands, United Kingdom

Similar jobs

Stores Inventory Co-Ordinator

WienerbergerB77 1LT, ENG, GB
Full-time

Come and join us as a Stores Inventory Co-Ordinator at our Kingsbury site in Tamworth!.Wienerberger Ltd manufactures and provides wall, roof and landscaping products for the construction sector.We ... Show more

 • Promoted

Lettings Advisor - Lichfield

BromfordLichfield, England, GB
Full-time +1

Roaming - a mix of working from home and office.Sunday 26 July 2026 (subject to earlier closing date depending on volume of applications).Do you enjoy helping people feel confident, supported, and ... Show more

 • Promoted

Senior Block Property Manager

Cobalt Recruitment.Sutton Coldfield, ENG, GB
Full-time

Senior Block Property ManagerThe organisationWe are working with a well-regarded property management business with a strong reputation for delivering a high level of service across a carefully mana... Show more

 • Promoted

Senior Commercial Broker

Get Recruited (UK) LtdCoventry, England, GB
Permanent

Negotiable) + Share's Potential Are you a Broker who has outgrown your current environment? Are you tired of building a book for someone else's benefit, only to feel like another number in a corpor... Show more

 • Promoted

Senior Escalations Advisor

Sol Recruitment LtdStratford-upon-Avon, England, GB
Full-time

A leading UK field services organisation, providing specialist support solutions to the utilities sector, is seeking a proactive and highly organised Warrant Escalation Advisor to join its operatio... Show more

 • Promoted

Technical Advisor – Lubricants & Additives (Global)

Glen Callum Associates LtdCoventry, England, GB
Full-time

Glen Callum Associates seeks a Technical Advisor for a world-class lubricants brand based in West Midlands.This highly visible role links Product Development, Sales, Marketing and Customers to opti... Show more

 • Promoted

Lettings Advisor

Bromford Housing GroupLichfield, England, GB
Full-time +1

This is a Fixed term, Full Time vacancy.Roaming - a mix of working from home and office.Do you enjoy helping people feel confident, supported, and well‑informed? If delivering great customer servic... Show more

 • Promoted

Vehicle Service Advisor

Turner & Voce LimitedBurton-on-Trent, ENG, GB
Full-time

We are looking for an experienced.This is an exciting opportunity to join a well-established automotive business as they open a brand-new branch.Youll have the chance to play a key role in shaping ... Show more

 • Promoted

Lettings Negotiator

Windmill9 LtdCoventry, England, GB
Full-time +2

Lettings Negotiator Location: Coventry Package: From £28,000.Industry: Residential Lettings Contract Type: Full Time / Perm Hours: Monday to Friday 9.Experience Essential Driving License Essential ... Show more

 • Promoted

Senior Lettings Manager

Connells GroupStratford-upon-Avon, England, GB
Full-time

Senior Lettings Manager – Bairstow Eves, Connells Group.As Senior Lettings Manager, you will take full responsibility for the performance and growth of our Stratford residential lettings team.You w... Show more

 • Promoted

Audit Senior

Addington Ball Recruitment LtdRoyal Leamington Spa, United Kingdom
Full-time

If you're an Audit Senior who's starting to feel like just another number, this could be the shift you've been looking for.This Audit Senior opportunity, based in Stratford-upon-Avon, offers more t... Show more

 • Promoted

Supplier Engagement Advisor

Valpak LimitedStratford-upon-Avon, England, GB
Full-time +1

As the UK’s leading provider of environmental compliance, Valpak strives to work together towards a profitable, sustainable, waste-free world.To date, our teams work in partnership with more than 4... Show more

 • Promoted

Supplier Engagement Advisor

Advanced Supply Chain GroupStratford-upon-Avon, England, GB
Full-time +1

As the UK’s leading provider of environmental compliance, Valpak strives to work together towards a profitable, sustainable, waste‑free world.To date, our teams work in partnership with more than 4... Show more

 • Promoted

Senior Lubricants Technical Advisor | Bonus + Company Car

Glen Callum AssociatesCoventry, England, GB
Full-time

Glen Callum Associates is recruiting a Technical Advisor to act as the technical authority for a world‑class lubricant brand in the West Midlands.Youll deliver expert support to sales, marketing an... Show more

 • Promoted

Resourcing Advisor

Harvey Beric Associates LtdLichfield, ENG, GB
Full-time

Are you passionate about finding great talent and creating an outstanding employee experience? We're looking for a Resourcing Advisor to join our clients HR team in Lichfield.In this varied rol... Show more

 • Promoted

Technical Advisor

Glen Callum Associates LtdCoventry, England, GB
Full-time

West Midlands / Central England / Birmingham.Lubricants, Oils & Fuel Additives.Basic + Bonus | Company Car | Generous Holiday Allowance.Industry-Leading Product Training | Ongoing Technical Develop... Show more

 • Promoted

Team Leader

Meridian Health and Social CareTamworth, England, GB
Full-time

A fantastic opportunity has arisen for a Full Time Team Leader to join our dynamic team in Tamworth.This position is based in the office and in the field.In return, we offer highly competitive pay ... Show more

 • Promoted

Senior Contracts Manager – Midlands Projects | Car Allowance

Think RecruitmentWest Midlands, England, GB
Full-time

Think Recruitment is seeking a Senior Contracts Manager in the West Midlands.The role involves managing multiple construction projects up to £10m in value, ensuring they are delivered on time and t... Show more

 • Promoted

Senior Lettings Manager: Lead Stratford Team & £75k OTE

Connells GroupStratford-upon-Avon, England, GB
Full-time

Connells Group is seeking a Senior Lettings Manager in Stratford-upon-Avon.This role involves leading a high-performing lettings team, driving market share, and providing exceptional service.The id... Show more

 • Promoted

Trainee Parts Advisor

ListersStratford-upon-Avon, ENG, GB
Full-time

Job IntroductionWe are recruiting for a Trainee Parts Advisor to join our Audi Dealership in Stratford-upon-Avon.The hours of work are Monday to Friday, 8am to 6pm (1 hour lunch) and Saturdays 8.Sa... Show more