Credit Controller | Bristol (Office Based) | Up to £34,000
Robert Half are working with an organisation where an opportunity has arisen for a proactive Credit Controller to join a busy regional credit team, taking ownership of a portfolio of accounts. You'll work to maximise cash flow while building strong, lasting relationships with customers and colleagues, balancing firm, timely collection with a customer first approach.
Key Responsibilities
Chase outstanding debt by phone, letter and email, tailoring your approach to account type
Accurately allocate customer payments across various payment methods
Take payments over the telephone and manage approved payment plans
Resolve invoice queries, liaising with branches and customers as needed
Maintain stopped account listings and up-to-date customer records
Prepare customer files and new credit applications for authorisation
Escalate problem debts appropriately
Provide general administrative support to the credit office
What We're Looking For
Essential:
Confident, professional telephone manner, comfortable handling difficult debt collection conversations
Excellent verbal and written communication skills
Ability to work independently and as part of a team
Strong relationship building skills across all levels
Excellent organisation and ability to manage a busy workload
A proactive approach to credit control
Competent user of the Microsoft Office suite
Desirable:
Around two years' credit control experience
Benefits
25 days' holiday plus bank holidays, increasing with service
Contributory pension scheme
Generous profit share scheme
Onsite parking
Regular company social events
Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice.
Credit Controller • Kingswood, Gloucestershire, England
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