Individual Giving Manager

Do you have experience developing and delivering high-impact fundraising campaigns? Are you passionate about building meaningful relationships with supporters and creating exceptional donor experiences? Do you enjoy using insight and creativity to grow income and supporter engagement?

We have an exciting opportunity for an Individual Giving Manager to help grow support for the Royal Shakespeare Company. Working closely with the Head of Individual Giving, you will develop and deliver fundraising campaigns that inspire audiences to become members, patrons and donors, while ensuring our supporters receive outstanding stewardship and engagement opportunities.

Reporting to the Head of Individual Giving, your key areas of responsibility will include:

• Developing and delivering individual giving campaigns to recruit, retain and upgrade donors, members and patrons.
• Planning and managing integrated fundraising activity across digital, direct mail, telephone and face-to-face channels.
• Creating compelling supporter journeys that encourage deeper engagement and long-term support.
• Managing donor stewardship, communications and exclusive supporter experiences, ensuring every interaction reflects the RSC's values.
• Working collaboratively with colleagues across Development, Brand & Audiences and Communications to deliver effective fundraising content and campaigns.
• Monitoring campaign performance, analysing supporter data and using insights to improve future fundraising activity.

To be suitable for this role, it is essential that you have:

• Experience of managing successful Individual Giving, Membership or Patron fundraising programmes.
• Proven ability to plan and deliver multi-channel fundraising or membership campaigns that achieve income and engagement targets.
• Strong understanding of donor acquisition, retention, stewardship and supporter journey development.
• Experience of using CRM systems and fundraising data to analyse performance and inform campaign decisions.
• Excellent project management and organisational skills, with the ability to manage multiple priorities and deliver to deadlines.
• Outstanding written and verbal communication skills, with the ability to build strong relationships with supporters, colleagues and external partners.

The RSC's Development department is split between Stratford-upon-Avon and London, with the Individual Giving team based in Stratford-upon-Avon. This position will be based in Stratford-upon-Avon, with occasional travel to London.

This role is a full-time, permanent position working 35 hours per week, Monday to Friday. You will be required to work in the office or on site for a minimum of 3 days per week. Due to the nature of our work, occasional weekend and evening work may be required.

Application Process

All applications should be made online using the RSC website. If you need any assistance when applying, please email jobs@rsc.org.uk

The closing date for applications is midnight on Monday 31 August.

First stage interviews will be online on Friday 4 September, and second stage will be in person on Thursday 10 September.

About the RSC

The RSC strives for excellence, and values creativity, inclusivity, sustainability, collaboration, and accountability.

We can offer great benefits and aim to create a welcoming, supportive environment which is happy, healthy and safe. We place great importance upon developing a diverse, highly motivated and energised workforce to help achieve our priorities. We put our values at the heart of everything we do.

We are committed to building a diverse workforce and welcome applications from allindividuals.

We believe that safeguarding children and adults is everyone's responsibility, and everybody working at the RSC has a duty to place safeguarding at the heart of their work. We welcome candidates who will support and advocate the RSC's environmental objectives continuing to improve our sustainability work and actions both on and off stage.

The Royal Shakespeare Company (no. 212481) is a registered charity.