Step into an exciting role with an innovative e-learning software company in the EdTech space as a Customer Success Manager.
Easygenerator is a fast-growing scale-up revolutionizing e-learning with our award-winning authoring tool. Join us to build trustful relationships with customers across a broad range of industries and geographies, and drive the retention, expansion, and advocacy that fuel our growth.
What you will be doing
Own and manage a portfolio of accounts, ensuring high levels of customer satisfaction, retention, and growth.
Build and sustain strong relationships with key stakeholders, acting as a trusted advisor to help customers achieve their business outcomes.
Objectively assess account health scores and proactively take action to improve them.
Identify potential risks within accounts early and lead mitigation plans in collaboration with customer stakeholders.
Lead regular check-ins, Quarterly Business Reviews (QBRs), and strategic discussions with customers.
Develop and execute strategic success plans tailored to each customer's objectives, supporting retention and unlocking expansion and upsell opportunities.
Act as the voice of the customer internally, providing feedback to Product and influencing roadmap decisions.
What you will bring
A bachelor's degree or higher.
2–3 years of Customer Success or key account management experience; prior experience is a plus but not required.
Excellent written and spoken English, with the ability to communicate clearly and lead conversations while knowing when to listen.
A commercial mindset and passion for negotiating strong outcomes for both customers and internal stakeholders.
A customer-oriented approach, with the ability to identify the real need behind a request.
Nice to have
A passion for HR tech and familiarity with the latest trends in the space.
Ready to Join Us?
If you're passionate about building trusted customer relationships and helping teams unlock the value of learning, we'd love to hear from you. Apply today!
Remote Customer Success Manager (Remote, UK) • Bristol, England
WorkForce Software, an ADP company, is hiring a Senior Implementation Manager.Location: 3 days in office and 2 days from home, with offices in Milton Keynes, Bristol, Cheadle, or Staines.Lead a tea... Show more
Our client, a reputable franchise‑approved car dealership based in Gloucester, is seeking a highly capable Customer Experience Manager to join their aftersales team.This is an excellent opportunity... Show more
Production Manager to work at their facility based near Sherborne.Lead daily production operations, ensuring output, quality, and delivery schedules are consistently met.Coordinate labour, material... Show more
When registering to this job board you will be redirected to the online application form.Please ensure that this is completed in full in order that your application can be reviewed.Theres nothing b... Show more
The RoleOn behalf of our client, we are seeking a Customer Success Executive based in Central Bristol.This role provides account management and some expertise to the Commercial and Customer Success... Show more
Any UK Office Hub (Bristol / London / Manchester / Swansea).GBP 62,050 - GBP 73,000 / year.As a Lead Delivery Manager, you'll be accountable for the successful delivery of complex digital projects.... Show more
Operations ManagerKey Highlights£34,000-£42,000 depending on experiencePermanent, full-time position based in StalbridgeLead a busy logistics operation with genuine autonomyExcellent be... Show more
Manages key accounts in the UK and Ireland for high voltage engineering services, focusing on relationship management and strategic growth. Show more
Are you passionate about sales and looking to make a real impact in the world of logistics? Were seeking a dynamic Freight Account Manager to join our market-leading International Road Logistics te... Show more
Any UK Office Hub (Bristol / London / Manchester / Swansea).As a Lead Delivery Manager, you'll be accountable for the successful delivery of complex digital projects.This could mean leading a small... Show more
Made Tech Limited seeks a Lead Product Manager to drive user-centred design for public sector services.You will lead cross-functional teams, support recruitment for new team members, and strategize... Show more
An excellent opportunity has arisen for a Technical Sales Representative to join the team operating from our depot in Avonmouth, Bristol, covering the South West region.Technically minded with hand... Show more
Otis Bristol Rooms 201 - 205, Regus Aztec West, 2430, The Quadrant, Aztec W, BS32 4AQ, UK\n.Modernisation Sales Consultant.Competitive + OTE+ Car/ Car Allowance + Benefits.At Otis, we take pride in... Show more
Accountancy Practice specialists Taylor Rose Recruitment have been instructed on an Accounts & Outsourcing Manager or Senior Manager opportunity on behalf of our client in Yeovil.Will be working wi... Show more
Engineering Manager£70,000 - £75,000SherborneDays Only (Mon-Fri)gap technical are proud to be representing this global manufacturing business in their search for an Engineering Manager ... Show more
Are you an experienced Engineering Manager looking to take ownership of a high-performing engineering function? Our client is a market-leading engineering business delivering innovative solutions a... Show more
This is you: a self-starter, with great communication & sales skills, a persuasive ‘people-person' who enjoys dealing with all sorts of customers, looking to stretch your business development poten... Show more
On behalf of our client, we are seeking a Customer Success Manager.This is a leadership role within the Commercial Team, driving client value and commercial growth.The role leads the Customer Succe... Show more
OTE £90,000 plus + Car + Superb benefits package.Location: Remote-based, covering the South West.The Company: A global manufacturer of Capital Equipment.Recognised as one of the world's most succes... Show more
Location: Stancombe Quarry and Asphalt Plant, Bristol OR Hendy Quarry, Pontyclun, Rhondda Cynon Taf, South Wales.Are you an experienced Technical Manager with a proven ability to lead teams, delive... Show more
%20Ltd){kind=logo}
