Step into an exciting role with an innovative e-learning software company in the EdTech space as a Customer Success Manager.
Easygenerator is a fast-growing scale-up revolutionizing e-learning with our award-winning authoring tool. Join us to build trustful relationships with customers across a broad range of industries and geographies, and drive the retention, expansion, and advocacy that fuel our growth.
What you will be doing
Own and manage a portfolio of accounts, ensuring high levels of customer satisfaction, retention, and growth.
Build and sustain strong relationships with key stakeholders, acting as a trusted advisor to help customers achieve their business outcomes.
Objectively assess account health scores and proactively take action to improve them.
Identify potential risks within accounts early and lead mitigation plans in collaboration with customer stakeholders.
Lead regular check-ins, Quarterly Business Reviews (QBRs), and strategic discussions with customers.
Develop and execute strategic success plans tailored to each customer's objectives, supporting retention and unlocking expansion and upsell opportunities.
Act as the voice of the customer internally, providing feedback to Product and influencing roadmap decisions.
What you will bring
A bachelor's degree or higher.
2–3 years of Customer Success or key account management experience; prior experience is a plus but not required.
Excellent written and spoken English, with the ability to communicate clearly and lead conversations while knowing when to listen.
A commercial mindset and passion for negotiating strong outcomes for both customers and internal stakeholders.
A customer-oriented approach, with the ability to identify the real need behind a request.
Nice to have
A passion for HR tech and familiarity with the latest trends in the space.
Ready to Join Us?
If you're passionate about building trusted customer relationships and helping teams unlock the value of learning, we'd love to hear from you. Apply today!
Remote Customer Success Manager (Remote, UK) • Lincoln, England
We are actively looking to secure a Service Manager candidate to join Experis.Experis Consultancy is a Global entity with a well-established team with over 1000 consultants on assignment across 20 ... Show more
Senior Development Manager - Onshore Wind, Solar, Battery Storage.Salary & Package - up to £80,000 DOE + annual bonus, car allowance, healthcare.Piper Maddox are partnering with a leader the UK ren... Show more
About the role…We are excited to be recruiting for a Sales Executive.This is an unrivalled opportunity to join one of the UK's fastest growing motor groups.This is not your ordinary car ... Show more
Recruitment Partner (Freelance / Remote).Independent / Flexible / Commission-Based.RecXchange is a global recruiter operating system designed for experienced recruiters and ambitious professionals ... Show more
Client Manager (Full Time) – Fully Remote Accountancy Practice (UK).This fast-growing, fully remote UK accounting and advisory firm is looking for a Client Manager to join its expanding team.This m... Show more
Commercial Account Executive (MSSP).We're partnering with a leading UK-based MSSP to hire a Account Executive with a strong track record selling into Manufacturing and Retail.Drive new business and... Show more
Sales Development Representative.Newark, Nottinghamshire (Office Based).Are you an ambitious sales professional looking to build your career within the fast-moving world of technology?.We're re... Show more
Key Account Manager UK & Ireland – High Voltage Engineering Services.Salary: £40,000–£60,000, excellent bonus, car and package.Our client provides specialist High Voltage engineering and testing se... Show more
Revenue Operations Lead – (Global Tech Travel Company).We're scaling a global Experiences marketplace and hiring a Revenue Operations Lead to build the growth engine behind it.This role owns the op... Show more
Regional Sales Manager – EMEA | Fleet Safety Tech | Remote UK | £80,000–£100,000 + OTE.A fast-growing, Israeli-founded technology business and recognised leader in fleet safety telematics.Operating... Show more
This is not a traditional Engineering Manager role.If you don't actively use AI tools to build, test and ship software, this won't be a fit.We're leading the search for an Engineering Manager for a... Show more
Field Sales Manager - Area Sales Manager (Financial Solutions) cCompetitive base + Benefits Base + OTE (80-100k) + Car Allowance.As an experienced ambitious Area Sales Manager, you would be joining... Show more
As a Field Sales Advisor, youll represent Virgin Media O2 out in local communities, introducing customers to our broadband, mobile and TV entertainment services that can make a real difference to e... Show more
Opportunities with guaranteed development and progression are rare! If you're an ambitious Chemist in a technical, quality or NPD role, within chemical manufacturing, then keep reading! Other t... Show more
Remote-first | Full Team Support | Performance-led.Are you a commercially driven BDM who wants the freedom of remote working without losing structure, coaching, and momentum?.We're looking for a Bu... Show more
The Business Development Manager will target and visit Estate Agents, guiding them through a sales process to help them take the next step. Show more
An excellent opportunity for an experienced Business Development Lead to join a well-established company.Competitive Salary, Depending on Experience.Since being established in 1984, they have grown... Show more
Package Description: Are you an experienced care professional ready for your next challenge? Do you want a role where you can truly shape the lives of othersand lead dedicated teams that share your... Show more
Role : Small Works ManagerLocation: Larkhill (On-site)Salary: Up to £42,000 + Company Car or Car AllowanceHours: Monday to Friday, 8:00am 5:00pmAbout the RoleWe're looking for an experien... Show more
Location: Remote (Ideally need to be based in the UK).Salary: £140,000–170,000 base + equity + benefits.Join a Series A–funded digital asset risk-management platform backed by Microsoft, Coinbase, ... Show more
