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First Line Manager FTC 6 Months - National Distribution CentreBlue Arrow • Walsall, West Midlands, United Kingdom
First Line Manager FTC 6 Months - National Distribution Centre

First Line Manager FTC 6 Months - National Distribution Centre

Blue Arrow • Walsall, West Midlands, United Kingdom
4 days ago
Job type
  • Full-time
Job description

Job Description

Reporting to the Warehouse Manager & Supply Chain & Operations Director, the FLM is a role model for operational excellence and team engagement, and specifically this role will be about driving improvements across targeted areas of the operation to deliver lasting change.



Below covers everything you need to know about what this opportunity entails, as well as what is expected from applicants.


It will require deep diving into golden path processes to understand the “to-be” and converting the “as-is” to this. This role will sit outside of the current day to day operation and is specifically being recruited to drive improvement and change to make the operation world class.



Key Tasks



Safety and Compliance:



  • Champion a safety-first culture, ensuring all team members adhere to health and safety policies and procedures


Conduct regular safety audits, risk assessments, and toolbox talks or equivalent


Investigate incidents and near misses, implementing corrective actions and preventative measures


Ensure compliance with legal and company standards (e.g., manual handling, PPE, equipment use)




People Management:



  • Lead, coach, and develop a team of warehouse operatives to achieve individual and team goals


Manage daily team briefings, shift handovers, and communication of operational priorities


Monitor attendance, timekeeping, and conduct, escalating issues as appropriate


Support recruitment, onboarding, and training of new team members


Foster a positive working environment that promotes teamwork, respect, and inclusion




Operational Excellence:



  • Oversee the execution of warehouse tasks including goods-in, picking, packing, dispatch, admin process and inventory control


Manage deployment of resources, space, and equipment to meet operational demands


Identify continuous improvement initiatives to streamline processes and reduce waste


Support change management activities and adoption of new systems or procedures


Monitor and report on key performance indicators (KPIs) such as productivity, accuracy, throughput, and service levels


Use data to identify trends, root causes of issues, and support opportunities for improvement


Drive accountability for performance within the team, recognising achievements and addressing underperformance


Collaborate with other departments (e.g., planning, transport, customer service) to ensure


end-to-end xwwtmva efficiency




Who we are looking for:



Essential:



  • Proven experience in a warehouse or logistics environment, ideally in a supervisory or team leader role


Strong understanding of warehouse operations and safety standards


Excellent communication and interpersonal skills


Ability to lead by example and motivate others


Comfortable using warehouse management systems (WMS) and performance dashboards


Problem-solving mindset with a focus on continuous improvement




Desirable:



  • Experience with Lean or Continuous Improvement methodologies


Experience in Microsoft Dynamics 365


Experience in an industrial fastenings or manufacturing environment


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First Line Manager FTC 6 Months - National Distribution Centre • Walsall, West Midlands, United Kingdom

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