Platform Technical Solutions Manager EMEA

Description

At Xe, we live currencies. Founded in 1993, Xe is a global leader in currency exchange and international money transfers. What began as a simple currency converter has grown into a platform trusted by over 300 million people each year. We provide a comprehensive range of currency services and products, including our real-time exchange rates, Currency Converter, Market Analysis, Currency Data API, supporting 130+ currencies across 190+ countries with quick, easy, secure Money Transfers for individuals and businesses. We leverage technology to deliver these services through our website, mobile app, and by phone. Backed by Euronet, we process more than $115 billion in global payments annually. Xe is profitable, product-led, and focused on building reliable, user-first tools that make moving money across borders easier for everyone.

Our Principles

At Xe, we value people who take initiative, think big, and follow through. We’re curious by nature and not afraid to ask what if or try something new. Everyone’s voice matters here. We expect people to speak up, bring ideas, and take ownership of their work. We don’t micromanage. We trust each other to make good calls, take responsibility, and move fast when it counts. And we care about community. Not in a vague corporate way, but in the sense that we have each other’s backs, stay open to feedback, and build a culture of trust and real collaboration.

• Ambition. We dream big, try things out, and always ask “why not?” and “what if?” We’re ambitious in our thinking and our delivery
• Responsibility. We get involved, bring our perspective, and are always open to new ideas. We take personal responsibility
• Community. We value a sense of belonging, trusting each other, and encouraging authenticity. We contribute to our community

The Role. As Technical Solutions Manager, you are responsible for planning, organizing, and managing technical ERP and API integrations, from sales pitches to launch. This includes scoping integration requirements with prospective clients, conducting product demos and testing, and owning timelines and workstreams to ensure projects are delivered on time and within scope.

Your Mission. Become the trusted technical advisor to prospects, clients and partners for Xe’s Platform solutions.

• Develop a deep understanding of integrated solutions to guide prospects and partners to the solution that best fits their business and technology needs.
• Deliver demos that highlight key features and benefits, customizing the demo and delivery to speak to the specific prospect needs.
• Document and analyze feedback, pain points and new feature requests for the Product team to inform and drive the roadmap for continuous product improvement.
• Own the end-to-end technical onboarding of new clients through to go-live.
• Manage timelines, project risks, and issues.
• Develop detailed integration plans and schedules.
• Provide pre- and post-sales technical support to clients, prospects and partners.
• Identify and manage integration dependencies and critical path activities.
• Assist in communicating technical documentation and resources to clients during onboarding.
• Work cross-functionally with sales, product, compliance, and engineering teams.
• Facilitate team and cross-functional meetings to manage priorities and deliverables.
• Ensure compliance with company policies, procedures, and standards.
• Stay up to date on embedded finance and international payments market trends, including competitor solutions.

What You’ll Bring

• You have experience in technical pre-sales, solutions engineering, integration management, or technical project management, preferably in embedded finance, fintech or payments.
• Strong knowledge of project management methodologies and tools, with keen attention to detail for tracking initiatives, projects, and deliverables.
• Familiarity with ERP platforms (e.g., Microsoft Business Central, Sage) is a strong advantage.
• Excellent communication skills are required, including the ability to communicate complex technical information to various parties, including non-technical members of the organization and client counterparts.
• Knowledgeable in integrations between different systems and platforms using various APIs and technologies.
• Collaborative work style with the ability to work independently and as part of a team; a unifying approach across internal teams; and comfort partnering with the product team on custom flows (e.g., experience with Figma or similar) to design solutions that meet custom requirements.
• You’re a self-starter who aims for continuous improvement with high ownership, resilience and a team-first approach.
• You’re a champion for the prospect, client or partner internally and develop strong relationships with key internal colleagues to ensure a proactive approach to external counterpart needs.
• You’re experienced in explaining how to use and consume APIs; RESTful architecture is preferred.

PERKS & BENEFITS

• Discounted Euronet Employee Share Purchase Plan (ESPP)
• Life Cover, Income Protections Scheme & Critical Illness cover
• Healthcare
• Plumm Mental Health and Wellbeing
• Volunteering day for a charity of your choice

We want Xe to be a great place to work and to ensure that our communities are represented across our workforce. A vital part of this is ensuring we are a truly inclusive organization that encourages diversity in all respects.

At Xe we are committed to making our recruitment practices barrier-free and as accessible as possible for everyone. This includes making adjustments or changes for disabled people, neurodiverse people or people with long-term health conditions. If you would like us to do anything differently during the application, interview or assessment process, including providing information in an alternative format, please contact us on recruitment@xe.com

The position responsibilities outlined above are intended to define the general contents and requirements to perform this job. It is not to be taken as a complete statement of responsibilities or requirements. This job description does not restrict the Company’s right to assign or reassign duties and responsibilities to this job as needed.