Step into an exciting role with an innovative e-learning software company in the EdTech space as a Customer Success Manager.
Easygenerator is a fast-growing scale-up revolutionizing e-learning with our award-winning authoring tool. Join us to build trustful relationships with customers across a broad range of industries and geographies, and drive the retention, expansion, and advocacy that fuel our growth.
What you will be doing
Own and manage a portfolio of accounts, ensuring high levels of customer satisfaction, retention, and growth.
Build and sustain strong relationships with key stakeholders, acting as a trusted advisor to help customers achieve their business outcomes.
Objectively assess account health scores and proactively take action to improve them.
Identify potential risks within accounts early and lead mitigation plans in collaboration with customer stakeholders.
Lead regular check-ins, Quarterly Business Reviews (QBRs), and strategic discussions with customers.
Develop and execute strategic success plans tailored to each customer's objectives, supporting retention and unlocking expansion and upsell opportunities.
Act as the voice of the customer internally, providing feedback to Product and influencing roadmap decisions.
What you will bring
A bachelor's degree or higher.
2–3 years of Customer Success or key account management experience; prior experience is a plus but not required.
Excellent written and spoken English, with the ability to communicate clearly and lead conversations while knowing when to listen.
A commercial mindset and passion for negotiating strong outcomes for both customers and internal stakeholders.
A customer-oriented approach, with the ability to identify the real need behind a request.
Nice to have
A passion for HR tech and familiarity with the latest trends in the space.
Ready to Join Us?
If you're passionate about building trusted customer relationships and helping teams unlock the value of learning, we'd love to hear from you. Apply today!
Remote Customer Success Manager (Remote, UK) • Nottingham, England
Logistics Front Line Manager-Worksop.We are currently recruiting for a Front Line Manager to join a busy and fast-paced operation based in Worksop.This is a fantastic opportunity for someone with m... Show more
Operations Management Team at Manton Wood.Reporting to the Production Manager, you will play a pivotal role in leading factory performance, ensuring operational excellence, and delivering key manuf... Show more
Why this job matters This is a a Part Time PM shift only We're looking for peoiple who can work 20hrs or 25hrs in the evenings The Salary for 20hrs: £13,928.If you're a confident talker who enjo... Show more
Start your future with EE – Where your voice could be the start of something big.What's in it for you: - A great starting salary of £22,527 rising to £26,738 after completion of the apprenticeship... Show more
Retail Shop Manager The Priory Shopping Centre, Worksop, S80 1JR.Shop opening times: Mon-Sat 9-5, Sun and Bank Holidays 10-4.Are you passionate about retail, people, and making a real difference in... Show more
Great Bear (Part of the Culina Group) provides distribution services to FMCG clients.Customer centric service focus is delivered through a site-level empowered culture.At Culina we have a winning c... Show more
Client Manager (Full Time) – Fully Remote Accountancy Practice (UK).This fast-growing, fully remote UK accounting and advisory firm is looking for a Client Manager to join its expanding team.This m... Show more
Retford to take ownership of its end-to-end purchase ledger function.This is a fantastic opportunity for someone looking to step into a. Show more
Harper Recruitment Group is supporting a fast-paced, service-driven business based in Nottingham.An exciting opportunity has arisen for an experienced Senior Customer Service Manager to lead a smal... Show more
M&A Manager | Nottingham | Office-Based | Up to £80,000 + Benefits.Are you looking to play a key role in shaping the growth strategy of a fast-paced, acquisitive business?.This is an exceptional op... Show more
Location:Worksop - Additional Locations to be added - Multi Site Manager.Salary: £31,000 - £33,000 per anum.Hours: Monday to Friday, 40 hours per week.We're currently seeking a moti... Show more
This range is provided by Allen Lane.Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.Direct message the job poster from Allen Lane.Permanent IT ... Show more
Avalon is currently supporting an organisation in Cheshire to recruit a Customer Success Manager.Due to substantial growth over the last 12 months the organisation is looking to expand their Custom... Show more
Recruitment Manager Location:Worksop - Additional Locations to be added - Multi Site Manager Be one of the first applicants, read the complete overview of the role below, then send your applicatio... Show more
A key support organization is seeking a Customer Success Manager to join their expanding team in Nottingham.The successful candidate will manage key accounts, develop customer relationships, and co... Show more
North West, United Kingdom | Posted on 23/07/2026.Salary £60,000 per annum + Car Allowance/Company Car.At Anchor Group Services, our people are the foundation of our success.That's why we're commit... Show more
Children's Home Registered Manager (4 bed home)Location : DoncasterContract Type : Full-time, permanentSpecific Hours: 39 hours per weekSalary: Up to £64,280 (includes Ofsted and Occupanc... Show more
Location : Nottinghamshire, UKWorking pattern: Part-time (term time only; 9.Salary : CompetitiveContract Type: PermanentAbout the roleYou will lead the development and delivery of an alumni program... Show more
Advisory & Consultancy, Digital Forensics, eDiscovery & Legal.Plus excellent package and flexible home work.Location: London (we also have roles in other UK locations and Germany).Salary Band: £55-... Show more
Location- UK HQ, Nottinghamshire.Level - Senior Manager/Subject Matter Expert.Salary - To be discussed at next stage.At Ideagen, we’re not just building a high-performance, data-driven revenue orga... Show more
