Talent.com
SER Limited
Technical Support ManagerSER Limited • Crewe, Cheshire, UK
Technical Support Manager

Technical Support Manager

SER Limited • Crewe, Cheshire, UK
4 days ago
Job type
  • Full-time
Job description
Since 2011, we have been keeping your business connected, competitive and ready for the future. We have decades of combined industry experience across mobile, telecoms and connectivity solutions that meet the unique needs of every business. Due to our continued growth and success, we are looking for a Hosted Team Manager! Technical Support Manager (Telecoms and Hosted Support) £40,(Apply online only)-£50,(Apply online only) + company bonus (up to £3600 a year) 22 days holiday + banks + Christmas shutdown. Office Based – Crewe We are looking for a manager for our Hosted Customer Support Team. The main duties of this role will be: Leading a team of 6 agents (which is growing) Managing agents workflow Monitoring tickets to ensure all have been responded to in a timely and professional manner Ensuring go-lives go smoothly Being the escalation point for any complaints Hiring, training and coaching for the team Experience Required: Experience working on systems including – Yeastar, Gamma Horizon and Webbex Hosted platforms Knowledge around connectivity Managing a team of support agents Leading from the front, making executive business decisions and ensuring your team are giving the best possible customer experience If this role sounds of interest, contact Beth on (phone number removed) // SER-IN...
Create a job alert for this search

Technical Support Manager • Crewe, Cheshire, UK

Similar jobs

Site Network - Technical Support

RadiusCrewe, England, GB
Full-time

We’ve been helping businesses grow for 36 years.When Radius started in 1990, we ran a successful SME fuel business in North West England.Today we are a global business services company running in 1... Show more

 • Promoted

Tech Onboarding & Support Specialist

DWFManchester, England, GB
Full-time

DWF is recruiting for a Tech Onboarding & Support Specialist to join the Tech Onboarding & Support (Learning & Development) team which delivers consistent, accessible and engaging systems onboardin... Show more

 • Promoted

Technical Sales Manager

Astute PeopleManchester, England, GB
Full-time

This range is provided by Astute People.Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.Direct message the job poster from Astute People.Nuclear... Show more

 • Promoted

Compounding Technical Manager

ProslipsiNot Specified, Manchester, GB
Full-time

Are you experienced within the rubber compounding sector, and the have technical expertise to manage the companys products and process activities? This is an excellent opportunity to join an establ... Show more

 • Promoted

Technical Support Supervisor

InPost Ltd.The Image, England, GB
Full-time

Want to be part of a UK hub, in a global business that is scaling rapidly, evolving fast and radically changing the decades-old delivery universe? If so, read on, as we’re looking for a Technical S... Show more

 • Promoted

Technical Manager

V7 RecruitmentManchester, England, GB
Full-time

V7 Recruitment is working with a reputable forward‑thinking residential builder in search of a Technical Manager to join their team in Manchester.This is a fantastic opportunity to join a modern an... Show more

 • Promoted

Technical Manager (North)

Ajax SystemsManchester, England, GB
Full-time

Ajax Systems is an international technological company and Europe's largest security system manufacturer.In addition, the company offers solutions for video surveillance, smart homes, fire detectio... Show more

 • Promoted

Technical Services Manager ( Hard FM )

Maddison ConsultantsManchester, England, GB
Full-time

Technical Services Manager ( Hard Services - Healthcare Trust ) - North West £60k+ Neg Basic Plus Bonuses + Car.Our client's seek to appoint a Technical Services Manager to lead the delivery of Har... Show more

 • Promoted

Technical Services Manager ( Hard FM )

IWFMManchester, England, GB
Full-time

Technical Services Manager ( Hard Services - Healthcare Trust ) - North West £60k+ Neg Basic Plus Bonuses + Car.Our client's seek to appoint a Technical Services Manager to lead the delivery of Har... Show more

 • Promoted

Technical Support Engineer — Hybrid with Remote Options

InPost Ltd.The Image, England, GB
Remote
Full-time

Technical Support Engineer to maintain its Automated Parcel Machines network.The ideal candidate will troubleshoot technical issues, offer remote assistance, and analyze logs.A relevant degree or e... Show more

 • Promoted

Technical Support Engineer

Vital Power GroupTelford, England, GB
Full-time +1

Vital Power Group (VPG) is one of the fastest-growing, forward-thinking companies in the UK, dedicated to delivering innovative solutions within the critical power and EV charging industries.Specia... Show more

 • Promoted

Technical Support Supervisor — APM & Systems Lead

InPost Ltd.The Image, England, GB
Full-time

Technical Support Supervisor to join their Network Health team in the UK.This role involves overseeing the Technical Support team, providing mentorship, and ensuring complex issues are efficiently ... Show more

 • Promoted

Technical Services Manager

Career Choices Dewis Gyrfa LtdStoke-on-Trent, England, GB
Permanent

Location: Stoke / open to candidates nationwide.We are seeking a Technical Services Manager to report to the Technical Director of Technical Services and work closely with Group and local country O... Show more

 • Promoted

Healthcare Technical Services Manager – Lead Hard FM

IWFMManchester, England, GB
Full-time

IWFM is seeking a Technical Services Manager to lead Hard FM services across a Healthcare Trust estate in the North West.This senior role combines strategic leadership with hands-on delivery to opt... Show more

 • Promoted

Technical Support (Telecoms) - 1st Line

Radius LimitedCrewe, England, GB
Full-time

Department: Customer Service & Operations.We support our customers with a range of products and services to meet their needs.We pride ourselves on being at the forefront of technological innovation... Show more

 • Promoted

Technical Account Manager

NCC GroupManchester, England, GB
Full-time

Cyber Services and Capabilities.GBR Manchester Hardman Boulevard.The TAM is the customer's technical owner for the service and the expert voice in the relationship.They quantify the customer's secu... Show more

 • Promoted

Support Manager

TieTalentTrent, England, GB
Full-time +1

Thera East Midlands has an exciting opportunity available for a.You will join us on a full time, permanent basis and in return, you will receive a competitive salary of up to £36,339.Additional Inf... Show more

 • Promoted

Technical Support Advisor

RadiusCrewe, England, GB
Full-time

The role of technical support advisor is really important to us.You will be responsible for the triage and resolution of customers technical queries providing feedback both to the client and other ... Show more

 • Promoted

Tech Onboarding & Support Specialist

DWF Law LLPManchester, England, GB
Full-time

DWF is recruiting for a Tech Onboarding & Support Specialist to join the Tech Onboarding & Support (Learning & Development) team which delivers consistent, accessible and engaging systems onboardin... Show more

 • Promoted

Technical Services Manager

N&C NicobondStoke-on-Trent, England, GB
Full-time

Location: Nicobond Factory - Stoke on Trent.Working Hours: Monday – Friday 8 am–5 pm.Nicobond offers its team and customers the confidence that comes from working for or being supplied by The Nicho... Show more