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Brook Street NMR
Administration Services Co-ordinatorBrook Street NMR • Cardiff, WLS, GB
Administration Services Co-ordinator

Administration Services Co-ordinator

Brook Street NMR • Cardiff, WLS, GB
7 days ago
Job type
  • Permanent
Job description

Job Description

\n\n Bureau Services Co-Ordinator - hybrid position in central Cardiff with an excellent benefits package. An exciting permanent opportunity for a proactive and detail-oriented Administration Services Co-Ordinator to join a growing team. This is an excellent opportunity for someone who enjoys problem-solving, building relationships, and delivering outstanding customer service.\n \n

In this role, you'll manage a portfolio of client accounts, ensuring data is accurate, queries are resolved efficiently, and billing issues are proactively addressed. Working closely with clients, suppliers, and internal teams, you'll play a key role in maintaining portfolio performance, reducing risk, and delivering a seamless customer experience.

Key Responsibilities\n
    \n
  • Manage and maintain a portfolio of client accounts.
  • \n
  • Investigate and resolve billing queries and account issues.
  • \n
  • Ensure client records and portfolio data remain accurate and complete.
  • \n
  • Work collaboratively with internal teams and external stakeholders to resolve issues and improve service delivery.
  • \n
  • Identify opportunities to streamline processes and enhance customer outcomes.
  • \n
What We're Looking For\n
    \n
  • Strong organisational and communication skills.
  • \n
  • Excellent attention to detail and problem-solving abilities.
  • \n
  • Experience managing customer accounts, queries, or administrative processes.
  • \n
  • Proficiency with Microsoft Excel and relevant systems.
  • \n
  • A proactive, customer-focused approach and the ability to manage multiple priorities.
  • \n
\n

Please Apply ASAP

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Brook Street NMR is acting as an Employment Agency in relation to this vacancy.

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Administration Services Co-ordinator • Cardiff, WLS, GB

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