Talent.com
Wise
CRM Business CopywriterWise • London, England, UK
CRM Business Copywriter

CRM Business Copywriter

Wise • London, England, UK
4 days ago
Job type
  • Full-time
Job description

Millions of people will read your words.

Were looking for a CRM copywriter to join our CRM team in London. Youll be someone who puts our business and personal customers at the heart of everything they do who is passionate about choosing the right combination of words to say at the right time through the right channel. Wise has over 16 million customers and youll speak to giant swaths of them through our emails push notifications and in-product messages.

Money can be complicated especially the world of global transfers and our customers trust us with theirs. With your jargon-free words youll make the complicated sound simple. Giving them the comfort and confidence they need to make the best decisions.

Your words will need to educate and empower with an injection of Wise personality.

What youll be doing:

Youll be our go-to copywriter for our business customers while supporting copy projects for personal customers too writing copy for CRM campaigns that inform and inspire customers throughout their journey with Wise. Your responsibilities will include:

  • Write clear and concise copy that gives customers everything they need to know when they transact with Wise
  • Compose the messages that help guide customers along their Wise journey with eas
  • Produce time-sensitive service communications
  • Craft the words for marketing campaigns to educate customers on how to use features of the product and transactional campaigns that update and inform
  • Help brainstorm ideas and angles for all of the above
  • Support CRM in their mission to deliver relevant personalised and timely communications across Wise channels and customer touch-points.

Qualifications :

Were looking for a creative talented CRM writer with B2B and B2C experience who can explain at times complex concepts to people in clear concise ways. Does that sound like you Do apply. Regardless of whether you have our ideal qualifications and experience which include:

  • Experience writing copy for CRM channels for a medium-to-large-sized business preferably in a regulated industry
  • A pragmatic approach to writing with a good understanding of design and UX
  • Experience of writing CRM copy for service notifications and marketing campaigns that nudge customers to take an action
  • Clear writing samples that illustrates your craft for making sense of complex product terminology through friendly and clear copy (can be a Google doc-type thing)
  • Versatility youll be just as happy writing a 10-email lifecycle journey as you are crafting a 2 word CTA or writing a crisis email at short notice. And youll have a portfolio to show it.
  • Youve worked with designers product marketers and managers before
  • You have the resilience to handle requests from multiple teams
  • Collaboration an appetite to work closely with many different parts of the Wise organisation as well building strong partnerships with other creative disciplines
  • Experience of articulating the why behind your decisions youll need to convince to disagree confidently and to take and give useful feedback.
  • The ability to deliver to tight deadlines under pressure


Additional Information :

For everyone everywhere. Were people building money without borders without judgement or prejudice too. We believe teams are strongest when they are diverse equitable and inclusive.

Were proud to have a truly international team and we celebrate our differences.
Inclusive teams help us live our values and make sure every Wiser feels respected empowered to contribute towards our mission and able to progress in their careers.

If you want to find out more about what its like to work at Wise visit .

Keep up to date with life at Wise by following us on LinkedIn and Instagram.


Remote Work :

No


Employment Type :

Full-time


Experience: years
Vacancy: 1
Create a job alert for this search

CRM Business Copywriter • London, England, UK

Similar jobs

Social Media Campaigns Copywriter — Multi-Platform Messaging

Department for Work and Pensions (DWP)London, England, GB
Full-time

The Department for Work and Pensions (DWP) is seeking a Social Media Campaigns Copywriter in London to create impactful messaging for various campaigns.This role involves collaboration across teams... Show more

 • Promoted

Global CRM & Lifecycle Lead

black.aiGreater London, England, GB
Full-time

CRM & Lifecycle Lead for its international team.This role involves owning the lifecycle engine, developing strategies across established and new markets, and leading a team of local-language copywr... Show more

 • Promoted

LinkedIn Copywriter & Growth Strategist — London

United MediaGreater London, England, GB
Full-time

A media company focused on conferences is seeking a LinkedIn Copywriting Associate to manage content and grow their social media presence.The role involves email marketing, graphic design, and coll... Show more

 • Promoted

CRM Manager

HarnhamLondon, England, GB
Full-time

Hybrid London, 2-3 days a week in the office.This buy now, pay later business in the automotive space has been going through some really exciting times, and they are now looking for a CRM Manager t... Show more

 • Promoted

Investment Banking: Business Manager & CRM Lead

Berenberg Green Energy DebtGreater London, England, GB
Full-time

Berenberg Green Energy Debt is seeking a Business Manager to support our Investment Banking Team in London.The role involves overseeing daily operations, managing Team Assistants, and ensuring robu... Show more

 • Promoted

Senior CRM Lead — Global, Multi-Brand Platform & Journeys

Major Players | B CorpGreater London, England, GB
Full-time

Major Players | B Corp™ is seeking a Senior CRM Manager to lead the CRM strategy across multiple brands in the UK and US.This key role will drive the full CRM ecosystem, manage a team, and act as a... Show more

 • Promoted

Senior CRM & Lifecycle Growth Lead (Remote)

M KopaGreater London, England, GB
Remote
Full-time

M-KOPA is looking for a Senior CRM Manager to lead the development and execution of retention and upsell strategies across five African markets.The ideal candidate has over 6 years of experience in... Show more

 • Promoted

Remote Crypto Copywriter & Brand Voice Lead

TothemoonGreater London, England, GB
Remote
Full-time

A cryptocurrency exchange in Greater London is seeking a skilled copywriter to produce marketing content across various platforms.Responsibilities include writing blogs, news articles, and educatio... Show more

 • Promoted

CRM & CRO Strategy Director

Immediate Media CoGreater London, England, GB
Temporary

This job is brought to you by Jobs/Redefined, the UK's leading over-50s age inclusive jobs board.CRM and CRO Director (salary from £100,000).Immediate is home to some of the biggest and most loved ... Show more

 • Promoted

LinkedIn Copywriter & Content Growth Lead (London)

CFO InsightsGreater London, England, GB
Full-time

A leading finance innovation forum in London seeks a LinkedIn Copywriting Associate.This role offers the chance to manage email marketing, oversee social media growth, and maintain the brand's visu... Show more

 • Promoted

Medical Copywriter: Craft Persuasive Healthcare Narratives

UNAVAILABLEGreater London, England, GB
Full-time

Langland is seeking a Medical Copywriter in Greater London to create compelling copy for medical audiences.Candidates should possess a bachelor’s degree in life sciences and prior experience in cop... Show more

 • Promoted

Web3 Copywriter: Shape the Blockchain Narrative

ConcordiumLondon, England, GB
Full-time

A leading blockchain company in London is looking for a Copywriter passionate about Web3.This role involves shaping the company's voice through compelling content that engages both technical and ge... Show more

 • Promoted

Senior CRM Manager – £60,000

Salt Digital RecruitmentGreater London, England, GB
Full-time

Senior CRM & Lifecycle Manager – CRM Consultancy | £65,000 London (3 days per week).We're working with a highly regarded CRM consultancy that partners with some of the most recognised brands in the... Show more

 • Promoted

Senior CRM Lead - Competition/Entertainment

Michael PageGreater London, England, GB
Full-time

As CRM Lead, you will be responsible for customer lifecycle management, delivering personalised, data-driven campaigns that maximise engagement, retention, and lifetime value.You will design and ex... Show more

 • Promoted

CRM & Retention Specialist

UnileverGreater London, England, GB
Full-time

We are looking for a Retention & CRM Specialist to join our Living Proof Ecommerce team!.Living Proof is looking for a Retention & CRM Specialist to join our team to help support the growth of the ... Show more

 • Promoted

Growth Lead – CRM & Lifecycle

DexGreater London, England, GB
Full-time

Dex matches over 90% of our candidates to relevant roles, we’re brilliant at getting people through the door.The bigger opportunity is everything that happens around the match.And we’re about to ha... Show more

 • Promoted

LinkedIn Copywriter & Growth Marketing Associate

Private Equity InsightsGreater London, England, GB
Full-time

Private Equity Insights is seeking a motivated LinkedIn Copywriting Associate to join our energetic team in London.This role offers an opportunity for significant impact within a fast-paced startup... Show more

 • Promoted

LinkedIn Copywriter & Content Growth Lead

SetSalesGreater London, England, GB
Full-time

SetSales is looking for a LinkedIn Copywriting Executive based in London to take ownership of their content.This role involves managing email marketing, social media growth on LinkedIn, and creatin... Show more

 • Promoted

CRM Manager

WeCommLondon, England, GB
Full-time

With a distinct point of view rooted in creativity, inclusivity, and purpose, this is a business that’s not just about product, it’s about.Known for bold campaigns, sustainability efforts and an un... Show more

 • Promoted

Senior Account Manager - CRM & Multi-Channel Campaigns (Hybrid)

Havas Media Group Spain SAUGreater London, England, GB
Full-time

Havas Media Group Spain SAU recherche un Senior Account Manager basé à Londres pour gérer des projets clients variés à travers des programmes CRM, des médias payants, et des événements.Le candidat ... Show more