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The Landmark London Hotel
Office coordinator - LondonThe Landmark London Hotel • London (Greater), London (Greater), United Kingdom
Office coordinator - London

Office coordinator - London

The Landmark London Hotel • London (Greater), London (Greater), United Kingdom
16 days ago
Job type
  • Permanent
Job description
Office coordinator - London

Enrich the Journeys of our People and our Guests as our Office Coordinator!

The Landmark London looks for unique individuals to join a team full of energy and passion, where we value your strengths and growth potential. This could be your moment to become a part of our journey! We are located opposite Marylebone station and a short walk from Baker Street and Edgware Road stations.

Some of the brilliant benefits you will enjoy as an Office Coordinator are:

Annual Earnings up to 33,737.15 ( 29,480.29 annual base salary + non-contractual tronc)

  • 50% discount in all our restaurants and Spa treatments across our properties
  • Pension with company contributions
  • Team member and Friends & Family rates across our properties
  • Complimentary stay after passing probation
  • Extensive discounts on our benefits platform
  • Access to healthcare cash plan
  • Interest free season ticket loan
  • Employee Assistance Programme - 24/7 online GP, mental health support and virtual wellbeing
  • Support through development plans, apprenticeships and world-class management development programmes to be the best you can be
  • Bike to work scheme
  • Recommend a Friend incentive
  • Uniforms provided and laundered complimentary
  • Free meals on duty
  • Opportunity to join our taskforces to contribute to the business focuses, community and environment
  • Employee recognition schemes and Social Committee events including gala dinners and much more!

We are currently looking for a passionate Office Coordinator, to join our Accommodation Services on a permanent basis, with an immediate start to consistently deliver memorable moments and five-star service to our guests and each other. It is important to us that everyone in the team brings positive energy to support our happy and fun environment, as we strive to build a community of diverse backgrounds and life experiences, where we care about careers and not just jobs.

As an Office Coordinator, your main duties and expectations for the role will include:

  • To prepare and allocate Room Attendant's sections and Porter duties
  • To receive, log and follow through all incoming calls to the department
  • To ensure the input and monitor room status via the Opera system
  • To receive and log all lost property and ensure safe storage
  • To control the issue of keys

When required, to also perform floor supervisor duties, including:

  • To check each room daily on assigned floors to ensure it has been cleaned, laid out, supplied and presented to required standards set.
  • To check Vacant Clean status rooms promptly each morning and report to the Office Co-coordinator the status found.
  • To ensure that there are adequate supplies of linen, guest and cleaning supplies according to the set par stocks.
  • To handle all guest requests, queries and complaints promptly and to exercise discretion in any contact with guests.
  • Ensuring all procedures are followed in relation to LQA standards

You will be required to work 40 hours per week, on a shift rota.

We are ...

  • One of Sunday Times' Top 100 "Best Companies to Work For 2026"
  • Leaders Club Hotel of the Year Award 2025
  • A Leading Hotels of the World member
  • 5 red stars
  • 2 rosettes
  • Earth Check Silver Certified 2025

If you feel your experience, personality and interest are a match for this Office Coordinator role, we encourage you to apply today. What makes you unique makes us exceptional!

All applicants must be legally eligible to work in the UK

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Office coordinator - London • London (Greater), London (Greater), United Kingdom

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