Graduate Client Services Voice and Customer Service
Basildon (Hybrid) | Graduate Programme | September/October 2026 Start
Looking to start your career in a role that combines customer experience, business operations, project delivery, and innovation?
We're looking for a Graduate to join our Client Services Voice team in Basildon as part of our Graduate Programme. This is an exciting opportunity to gain hands-on experience within Financial Services, develop expertise in customer service operations, and support the delivery of key Client-Focused Projects that enhance customer outcomes and improve the way we work.
You'll begin with a structured training programme, learning our end-to-end Client Services Voice processes and developing the skills of a fully competent Telephony Associate. You'll then move into a project-based role, supporting business improvement initiatives, reviewing customer-facing content, and identifying opportunities to optimise processes and customer journeys.
What you'll be doing
What we're looking for
Eligibility
Graduated within the last 2 years
Minimum 2:2 Bachelor's degree in:
If you're ready to begin your career in a role that offers structured development, real business exposure, and the opportunity to help shape the future customer experience through innovation and AI, we'd love to hear from you.
Your development and support
As part of our graduate programme, you’ll benefit from a structured development experience designed to support both your professional and personal growth.
This includes:
Important to know
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