Talent.com
Soho House
Host Electric House, West LondonSoho House • London, England, UK
Host Electric House, West London

Host Electric House, West London

Soho House • London, England, UK
4 days ago
Job type
  • Full-time
Job description

The Role

At Soho House a Host plays an essential role in welcoming and greeting members and guests managing the table booking systems and supporting with floor team to seat current bookings and prepare tables for the next booking.

Your main responsibility is to ensure that members have an enjoyable experience. You will deliver excellent service from initial greeting and seating members and supporting with the floor team where needed.

Whats in it for you

  • Weekly Pay
  • Team meal whilst on shift prepared by our chefs
  • Soho Friends Membership
  • 50% Team discount on Food & Drink 7 days a week
  • Staff Room Rates
  • Health Cash Plan (option to up to 2 additional dependents)
  • Dental Plan (option to add up to 2 additional dependents)
  • Birthday Day Off after 1 years continuous service
  • Up to 50% Staff Discount on Cowshed & Soho Home
  • In conjunction with Soho Impact take 2 days paid a year to support a charity of your choice.
  • Free Counselling Sessions
  • Cookhouse & House Tonic: Our Cookhouse & Tonic Programmes offer unique food and drink training events and opportunities to inspire and educate.
  • Continuous training to develop yourself personally and professionally
  • Team Events: From fitness sessions to cinema screenings and art classes each month we hold a series of fun events which you can sign up to.

Soho House offers competitive compensation packages that feature global benefits and perks. Whether youre seeking entry-level employment or a new opportunity to expand your profession we offer training to develop the technical and managerial skills necessary to enhance your career

Key duties

  • Welcome every member by name and guest with open arms and in a hospitable manner.
  • Respond to guest inquiries and requests in a timely friendly and efficient manner.
  • Manage the Opera/OpenTable booking system to ensure members are seated according to their correct booking.
  • In real-time ensure that any member related concerns are addressed and action items have been set and management team have been notified.
  • Build relationships with members and guest. Communicate red flags and positive feedback to management and wider team.
  • Support floor team to prepare tables by setting up linens cutlery and glasses.
  • Have an outstanding knowledge of our menus to provide detailed information on the food drink allergies and pairings.
  • Resolve member complaints handling all member interactions with the highest level of hospitality and professionalism.
  • Uphold discretion and professionalism especially when serving VIPs and PWKs.
  • Contribute to team success attending briefings tastings and assisting colleagues where needed.

What we are looking for...

  • 2 - 3 years experience in similar capacity
  • Thrive in fast-paced high-volume environments and maintain calm through quickly and effectively problem solving under pressure
  • Must be hospitable approachable passionate about customer service and respectful towards colleagues and guests
  • Must be able to demonstrate competency as outlined in the training schedule and Club School
  • Must be able to work flexible shifts and schedules including weekends and holidays as needed
  • Ability to take direction work in a team environment and autonomously

Employment Type : Full Time
Experience: years
Vacancy: 1
Create a job alert for this search

Host Electric House, West London • London, England, UK

Similar jobs

Host - Nico's - Mayfair, London

RB HoldingsLondon (Greater), London (Greater), United Kingdom
Full-time

Host - Nico's - Mayfair, London.RB Holdings is a growing hospitality group shaping some of the most distinctive private members’ clubs and food businesses in London and New York.Founded by Robin Bi... Show more

 • Promoted

Head Host - London, WC2N 4JH

ETM GroupLondon (Greater), London (Greater), United Kingdom
Full-time

We're looking for a Head Host Hostess to be remembered for creating great experiences.If you are charismatic, love interacting with guests, and passionate about what you do, then we want you to be ... Show more

 • Promoted

Host/Hostess, The Hero - Restaurant - London

Public House GroupLondon (Greater), London (Greater), United Kingdom
Full-time

Host/Hostess, The Hero - Restaurant - London.We are looking for an enthusiastic and customer focused Host to join our team at The Hero.The Hero is a stunning four-storey pub in the heart of Maida V... Show more

 • Promoted

Assistant Back of House Manager - London

Edwardian HotelsLondon (Greater), London (Greater), United Kingdom
Full-time

Assistant Back of House Manager - London.Welcome to The Londoner, a hotel that is chic boutique in spirit and feeling yet staggering in scale and ambition.A perfectly engineered collection of space... Show more

 • Promoted

Restaurant Host - OTE c. 17.50 ph - London

Cosy ClubLondon (Greater), London (Greater), United Kingdom
Full-time

The wait is well and truly over, Cosy Club is coming to Westfield Stratford! We're opening our stunning this Summer and are on the hunt for incredible Restaurant Hosts to make this new opening our ... Show more

 • Promoted

Runner - Shoreditch House, East London F&B Front of House London, Shoreditch House View Role

Soho House & Co.Greater London, England, GB
Full-time

As a key link in the dining experience, the Runner is responsible for delivering food and beverages promptly, maintaining cleanliness and organisation across the service areas.Y our main responsibi... Show more

 • Promoted

Host Manager

ArcadeGreater London, England, GB
Full-time

Join our leadership team - Lead the host team.Drive Front of House Performance!.Arcade is a fast‑paced, creative hospitality group serving over 1,200 guests daily across multiple global kitchens, a... Show more

 • Promoted

Back of House Manager - London

SearcysLondon (Greater), London (Greater), United Kingdom
Full-time

Back of House Manager - London.Searcys are looking for a Back Of House Manager to join the team at one of their City based venues, The IET.As a Back of House Manager you will be responsible for man... Show more

 • Promoted

Host/Hostess - London

The Landmark London HotelLondon (Greater), London (Greater), United Kingdom
Permanent

Enrich the Journeys of our People and our Guests as our.The Landmark London looks for unique individuals to join a team full of energy and passion, where we value your strengths and growth potentia... Show more

 • Promoted

Installer

Hillarys BlindsIlford, ENG, GB
Full-time

Installer London – up to £80,000 LONDON.Become a Hillarys Installer – Build Your Own Flexible, Local London Business.Looking for a role that lets you work for yourself, set your o... Show more

 • Promoted

Runner - White City House, West London F&B Front of House London, White City House View Role

Soho House & Co.Greater London, England, GB
Full-time

As a key link in the dining experience, the Runner is responsible for delivering food and beverages promptly, maintaining cleanliness and organisation across the service areas.Your main responsibil... Show more

 • Promoted

Rooms Division Manager

NOVOTELGreater London, England, GB
Full-time

Why work for Novotel London Blackfriars? We welcome you as you are! We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with u... Show more

 • Promoted

Doorperson, Public House - London

Public House GroupLondon (Greater), London (Greater), United Kingdom
Full-time

Doorperson, Public House - London.We are looking for an enthusiastic and customer focused Doorperson to join our team.If you're passionate about hospitality and seeking an opportunity to thrive in... Show more

 • Promoted

New Member & Sales Host - London

Virgin ActiveLondon (Greater), London (Greater), United Kingdom
Full-time

Our team are dedicated to delivering a unique leisure and relaxation experience throughout all our clubs.All our team members pride themselves on incorporating Virgin Active values and ensuring the... Show more

 • Promoted

Lobby Host - London

The Landmark London HotelLondon (Greater), London (Greater), United Kingdom
Permanent

Enrich the Journeys of our People and our Guests as our.The Landmark London looks for unique individuals to join a team full of energy and passion, where we value your strengths and growth potentia... Show more

 • Promoted

Head Chef, Public House - London

Public House GroupLondon (Greater), London (Greater), United Kingdom
Full-time

Head Chef, Public House - London.We're seeking a talented and passionate Head Chef to join our team at Public House Group venues!.This is an exceptional opportunity for a proven leader to oversee ... Show more

 • Promoted

Runner - Shoreditch House, East London

Soho House via Caterer.comGreater London, England, GB
Full-time

As a key link in the dining experience, the Runner is responsible for delivering food and beverages promptly, maintaining cleanliness and organisation across the service areas.Your main responsibil... Show more

 • Promoted

Head of Brand – Household Electricals [£80-90K]

Tarsh & Partners Marketing RecruitmentGreater London, England, United Kingdom
Full-time

Head of Brand – Premium Water Softener Brand.Location: West of London/Hybrid.Lead brand strategy & execution for a market-leading water softener business undergoing significant growth and transform... Show more

 • Promoted

General Manager, Public House - London

Public House GroupLondon (Greater), London (Greater), United Kingdom
Full-time

General Manager, Public House - London.We're looking for a General Manager who thrives in a fast-paced, vibrant environment and is ready to shape unforgettable guest experiences.This is an excepti... Show more

 • Promoted

Chef / Guest Experience Host - Boxpark - South London

Dirty BonesCroydon, London (Greater), United Kingdom
Full-time +1

Chef / Guest Experience Host - Boxpark - South London.Full-time / Part-time available   .Dirty Bones is where comfort food meets craft cocktails and good music.We're bold, we're flavour-forward, an... Show more