Join the Fortnum & Mason St Pancras Team!
Located within the iconic St Pancras International station, our Fortnum & Mason store offers customers a taste of our world-famous food, drink and gifts in one of London's busiest travel destinations. From our renowned hampers and exceptional teas to our luxurious confectionery and seasonal collections, we delight commuters, international travellers and visitors alike with the very best of Fortnum's.
Fortnum & Mason are looking for an exceptional Stock Controller to join our St Pancras team on a 40-hour contract. Responsible for the accurate reporting of stock, ensuring a continuous product flow to the shop floor, and replenishing shelves and displays, we're looking for an organised individual with excellent attention to detail and a proactive approach. Passion for product and a hunger to learn are essential, as you'll be responsible for managing and maintaining a diverse range of stock across the store.
Why Work For Us:
Competitive hourly rate + paid overtime
Discretionary annual bonus (up to 5% of salary)
Up to 40% store and restaurant discounts
28 days holiday + a day off for your birthday and 5 extra wellbeing days off
Matched pension scheme and career development opportunities
Annual staff party
What You'll Do:
Receive, check and process deliveries accurately and efficiently
Work closely with the shop floor team to ensure timely stock replenishment
Maintain accurate stock records and support stock counting activities
Ensure stock rooms remain organised, safe and compliant
Monitor stock levels and communicate shortages or discrepancies promptly
Support the team in delivering an exceptional customer experience through excellent product availability
What We're Looking For:
Experience working in a fast-paced environment in a stock control, replenishment or warehouse role
Proven ability to work efficiently and accurately with stock management processes
A proactive and organised approach with exceptional attention to detail
Strong communication and teamwork skills
A friendly, approachable manner and willingness to support colleagues across the store
Flexibility to work various shifts, including weekends, early mornings and late finishes
This is a fantastic opportunity to demonstrate a genuine passion for retail operations while developing your skills within a luxury retail environment. You'll play a vital role in ensuring our St Pancras store is always fully stocked and ready to deliver an exceptional experience for every customer.
We are committed to developing your career and nurturing your talent, regardless of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex, or sexual orientation. We respect and embrace each other's differences to create a truly inclusive environment.
In the last year alone, our people have been recognised and celebrated, winning awards for their outstanding contributions to Retail, Technology, Global Hospitality & Tourism, Visual Merchandising & Display, Customer Service and Local Community Awards.
Stock Controller - St Pancras • London, UK
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