Job Description
Operations Manager – Technical Trading Operations - A leading, technology‑driven trading organisation is looking for an Operations Manager to take ownership of its front‑line technical operations function. This is a high‑impact leadership role at the centre of a fast‑paced, regulated trading environment.
Find out more about the daily tasks, overall responsibilities, and required experience for this opportunity by scrolling down now.
You’ll be responsible for guiding and developing a 1st‑line technical trading operations team, ensuring they deliver consistently high standards across client support, incident handling, and live trading workflows. The focus is simple: set the benchmark for client service and drive operational integrity across the team.
What you’ll be doing
- Leading and mentoring a team supporting live trading environments
Defining and enforcing operational standards, processes, and best practice
Acting as the escalation point for client‑facing technical issues
Ensuring the team delivers with accuracy, professionalism, and accountability
Driving a culture of excellence, ownership, and continuous improvement
What they’re looking for
- Experience managing technical operations or trading support teams
Strong understanding of live trading environments or real‑time systems
A leadership style built on clarity, consistency, and high standards
Someone who thrives in a client‑driven, time‑sensitive environment
Why this role stands out
This is a chance to step into a visible, business‑critical position where your leadership directly shapes client experience and operational performance. xwwtmva If you enjoy raising standards, building strong teams, and being the steady hand in a high‑pressure environment, this is a role worth exploring.